Business Analyst – Insurance / Financial Systems

FIS is a leading IT and business solutions firm based in Ramallah, specializing in innovative software solutions for the insurance (InsurTech) and finance sectors. With over 26 years of experience, we are at the forefront of delivering cutting-edge technology solutions tailored to meet the unique challenges of the local market. Our expertise drives efficiency, compliance and growth for clients in these complex industries. Joining FIS means being part of a team that values innovation, collaboration and professional development.

Responsibilities

FIS is looking to recruit a qualified and motivated business analyst to join our team at the company’s headquarters in Ramallah with the below main responsibilities:

• Collaborate with clients to understand and analyze their needs and workflows.
• Translate client requirements into clear technical specifications for the development team.
• Train clients on the use of insurance systems, ensuring effective adoption and understanding.
• Provide pre-sales demonstrations and detailed presentations to potential customers.
• Support system implementation, testing and troubleshooting during deployment phases.
• Stay updated on insurance industry trends and contribute to continuous product improvement.

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Requirements

• Proficiency in English is mandatory, both written and spoken.
• Bachelor’s degree in Actuarial Science, Management Information Systems or related field with a preference for candidates with experience in insurance or financial systems.
• Prior experience in one or more insurance domains (e.g., reinsurance, claims, policy management) is highly desirable.
• Strong analytical and problem-solving skills, particularly in analyzing client workflows and identifying technical needs.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
• Ability to work collaboratively with cross-functional teams and manage multiple tasks effectively.

Preferred Skills

• Familiarity with insurance or financial processes and systems.
• Experience in pre-sales, client training, or business analysis roles.
• Technical understanding of software development life cycles is a plus.

If you meet the qualifications and are excited to join a forward-thinking team, please send your CV and a cover letter to [email protected] with the subject line: “Business Analyst Application”  before 24-01-2025