Business Systems Analyst

FIS is a leading IT and Business solutions firm based in Ramallah with a successful track record of delivering cutting-edge technology solutions to the local market for over 24 years, we are currently seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a crucial role in maintaining, enhancing, and implementing technology solutions specifically tailored to meet the business requirements in the field of Insurance and Financial Systems.

Job Responsibilities

• Analyzing existing and future state business processes, systems and flows of data.
• Collaborate with stakeholders to understand business needs and requirements
• Develop and document functional and technical requirements for software applications and systems
• Participating in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution).
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Taking initiative to gather information, investigate gaps/issues with FIS software systems, identifying potential solutions, and presenting solutions to Business and IT stakeholders.
• Working closely with clients, technicians, and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Provide training and support to end-users on new systems and processes
• Develop and maintain system documentation, including user manuals and training material

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Required Skills

• Advanced analytical and conceptual thinking skills.
• Advanced technical skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.

Required Experience

• Bachelor's degree in business, information technology, or a related field
• A minimum of 3 years of experience in business analysis or a related field.
• Experience in Software development lifecycle (SDLC).
• Knowledge of project management methodologies and tools
• Familiarity with software development lifecycles and Agile / Scrum  methodologies

The candidates should submit their resume with English cover letter by email to [email protected] not later than 31st May 2023. (Email should be titled with “Business Systems Analyst”).