Collection Specialists

Ahleia Insurance, a well-established and prominent insurance company in Palestine, is seeking qualified Collection Specialists.
 

Position Title :Collections Specialist

Duties/Responsibilities:

-Manage a portfolio of Account Receivables, and collect Account receivables according to
 specific deadline.
-Find and collect proof of documentation for each individual accounts receivable balance from Ahleia archives.
-Analyze clients’ cases and determine when legal actions are required.
-Manage legal proceedings in coordination with attorneys on noncompliant and default accounts.
-Follow up the process of late payment correspondences with clients and courier companies.
-Reconciliation of accounts.
-Follow up, collection, allocations of payments, and clients’ accounts record keeping.
-Monitoring customer account details for non-payments, delayed payments and other irregularities.
-Follow up established procedures for processing receipts, cash, cheques, etc.
-Maintain up-to-date Account Receivables information for the collection program.
-Prepare and maintain accounts receivable customer files.
-Communicate with customers via phone, email, mail or personal visits.
-Carry out reporting activities according to specific deadline.
-Perform any related work as required.

Required Skills: 
-Ability to work under pressure in a fast pace environment.
-Productive, efficient and willing to put in long-hours when necessary.
-Superior communication and negotiation skills.
-Conflict management skills.
-Problem solving skills.
-Highly motivated and organized.
-Strong organization and interpersonal skills.
-Ability to establish and maintain effective working relationship with clients and with subordinate employees.
-Proficient in Microsoft Office applications.
-Arabic mother tongue and advanced English speaking skills.

Education/Experience/knowledge required:

-Bachelors’ degree in business or any related field is a plus.
-Equivalent experience, training, and/or education.
-Knowledge of accounts receivable.
-knowledge of general bookkeeping procedures
-Selected candidates to perform 2 hour in-company testing