Communications Analyst

Job Title: Communications Analyst

Type of Contract: Fixed Term Appointment    

Duty Station: East Jerusalem

Duration of Contract: 12 months with the possibility to extend based on fund availability and performance.   

Closing Date:  Apply before 5:59 am on 2 November 2022   

Background

 

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

 

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 170 countries and territories, working with governments and people on their own solutions to global and national development challenges to help empower lives and build resilient nations. UNDP Programme of Assistance to the Palestinian People (PAPP) derives its mandate from United Nations General Assembly Resolution 33/147 of 20 December 1978 to improve the economic and social conditions of the Palestinian people by identifying their social and economic needs and by establishing concrete projects to that end.

 

UNDP/PAPP places empowerment, resilience and sustainability at the center of its operation and focuses on three priority areas: the Gaza Strip, East Jerusalem and Area C of the West Bank, where the needs are the greatest. UNDP/PAPP is active in four thematic areas: democratic governance and the rule of law; economic empowerment and private sector development; environment and management of natural resources; and public and social infrastructure.

 

Position Purpose

Under the direct supervision of the Special Representative of the Administrator, the Communications Analyst implements the corporate communications strategy, as well as provides inputs to the design, management and implementation of the PAPP communications and publication strategies which are geared to influence the development agenda, promote public and media outreach and mobilize political and financial support for UNDP.

 

The Communications Analyst supervises and leads the PAPP communications staff and maintains a regular working relationship with the Regional Communications Adviser. The Communications Analyst works in close collaboration with the Programme and Operations teams, staff of other UN Agencies, UNDP Communications Group staff (Regional Communications Adviser and HQ) and Government officials, international and local media, subject matter experts, multi-lateral and bi-lateral donors and civil society ensuring successful UNDP communication strategy implementation.

 

Duties and Responsibilities

The Communication Analyst will be responsible of the following duties:

 

Planning and design of internal and external strategies for communications and outreach.

• Implementation of the CO publications strategy and plan.
• Supervision of the design and maintenance of the UNDP web site, intranet, CO web-based knowledge management system.
• Supports the business development.
• Facilitation of knowledge building and management.
• Planning and design of internal and external strategies for communications and outreach.

 

Preparation and conduct of communication needs assessments for CO (projects, country programme and corporate change initiatives, etc).

• Drafting/editing of CO communications and outreach strategy based on CO strategic priorities and the UNDP External Communications Action Plan.
• Analysis of requirements and synthesis of proposals on ways to integrate advocacy and communication strategies into all aspects of UNDP’s development programme during programme and project formulations.
• Strengthen UNDP PAPP’s preparedness and internal capacity to respond to and operate in the rapidly changing context by supporting programme presence in the region through drafting information packages.
• Support the development, production, and design of interactive, visual communication content.

 Implementation of the CO publications strategy and plan.

• Implementation of the CO publications strategy and plan, based on the corporate publications policy.
• Identification of storylines for publications and drafting of substantive articles contributing to debates on key development issues.
• Coordination and management of CO publication activities, such as content management, norms for publishing, design, etc.
• Contact with printers and other suppliers to ensure production and ensure publications dissemination.
• Supervision of the design and maintenance of the UNDP web site, intranet, CO web-based knowledge management system.

Supervision of the design and maintenance of the office web sites based on corporate requirements in cooperation with the ICT staff.

• Preparation of the content for the web sites and active use of digital and social media platforms. Ensure consistency of all communications materials.
• Technical maintenance and upkeep of UNDP PAPP’s official social network accounts
• Support in providing guidance in training staff on usage of social networks in an extremely sensitive operational context
• Support in drafting a Social network communication strategy

Supports the business development.

• Promotion and maintenance of public information campaigns on issues including UNDP activities, UN Reform, and Sustainable Development Goals.
• Promotion and dissemination of corporate advocacy materials for launching flagship initiatives and publications such as the Human Development Report.
• Packaging and submission of programme initiatives for donor review in collaboration with programme staff and supervisor.
• Maintenance of increased coverage and understanding of the UNDP’s work in the country or practice area through local and global media stories as guided by the UNDP External Communications Action Plan, provision of newsworthy information to national public and, where possible, donors.
• Organization of roundtable discussions, press conferences, briefing sessions, interviews, launches, etc.
• Forging of a “One UN” image through publicizing the significance of local UN reform efforts, joint programmes, common services. Organization and implementation of joint UN information campaigns (UN Day, World AIDS Day, etc.)
• Ensure access to journalists to subject-matter experts and UNDP spokespeople.
• Drafting/production of regular updates to donors.
• Preparation of donor reports, civic education and community awareness where appropriate to support projects.
• Effective responses to inquiries for public information materials.

 Facilitation of knowledge building and management.

• Identification and synthesis of best practices and lessons learned directly linked to programme country goals and activities.
• Sound contributions to knowledge networks and communities of practice including corporate communications repositories.
• Provision of training, consultancy and advice to UNDP staff on internal and external communications for development.
• Perform other duties within your functional profile as assigned and deemed necessary for the efficient functioning of the office.

Supervisory/Managerial Responsibilities: The Communications Analyst supervises and leads the PAPP communications staff and maintains a regular working relationship with the Regional Communications Adviser.

 

Competencies

Core Competencies:

 

Achieve Results:  LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Think Innovatively:  LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking

Learn Continuously:  LEVEL 2: Go outside comfort zone, learn from others and support their learning

Adapt with Agility:  LEVEL 2: Adapt processes/approaches to new situations, involve others in change process

Act with Determination:  LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner:  LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and Inclusion:  LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

 

Cross-Functional & Technical competencies:

 

Business Management - Communication

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Business Direction & Strategy - Strategic Thinking

• Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions
• Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order

Communications Graphic design

• Ability to communicate visually and create appealing UNDP graphic products

Digital & Innovation - Data storytelling and communications

• Skilled in building a narrative around a set of data and its accompanying visualizations to help convey the meaning of that data in a powerful and compelling fashion

Digital & Innovation - Story telling

• Ability to empathize with people's perceptions, motivations, feelings and mental models and craft narratives to build an emotive argument for change accordingly.
• Ability to present data, insights or information in compelling ways to mobilize resources, talent or action.
• Ability to choose media and channels that is fit for purpose to reach specific target audiences.

Communications - Social Media management

• Ability to represent and promote the UNDP brand in virtual communities and networks.
• Communications - Writing and editing
• Ability to create and/or edit written content in different UN languages.

Required Skills and Experience

 

Education:

Master's degree in Communications, Strategic Communication, Media Relations, Journalism, Publishing, Graphic Design, Social Development, Communication for Development, Public Advocacy or another related area.

 

Experience:

• Minimum of two (02) years of relevant experience in Communications, Strategic Communication, Media Relations, Journalism, Publishing, Graphic Design, Social Development, Communication for Development, Public Advocacy or another related area.
• A minimum of two (02) years of experience in communications strategy development is essential.
• Experience in the usage of computers and office software packages; email, MS Office, graphic design, good knowledge and experience in handling of web-based management systems and related business and communication tools is required.
• Excellent written and verbal communication skills is required
• Works well under pressure and meets tight deadlines.
• Content writing experience on media platforms is required.
• Proven social media and networking expertise.
• Meticulous attention to detail.
• Relevant experience in a UN system agency or organization is considered as an asset.

Language:

 

Proficiency in written and spoken English is required

Fluency in written and spoken Arabic is required.