Community Engagement Officer- Tubas

Role : Community Engagement Officer

Duty station:  Tubas, with frequent visits to north WB communities

Reports to : Program Manager

Work in cooperation with: Area Manager, Community Engagement and Accountability Coordinator, Project Coordinator. 

WeWorld is an independent Italian organization that has been working in international cooperation and humanitarian aid for 50 years. Present in 27 countries with more than 120 projects, WeWorld operates in the following areas of assistance: humanitarian aid (prevention, emergency relief and rehabilitation), food security, access to water, health and hygiene, education, human rights (gender equality, prevention and combating violence against children and women, migration), global citizenship education, quality teaching and international volunteering. WeWorld works mostly with girls, boys, women and youth, actors of change in every community for a fairer and more inclusive world. WeWorld supports people overcoming emergencies and guarantees a life with dignity, opportunities, and a better future through human and economic development programs, in the framework of the 2030 Agenda.

Since 2020, WeWorld has rapidly expanded its operations in the West Bank and Gaza Strip, leading to a need for additional personnel to assist its current emergency operations, and to lead the future expansion in the development area.

Summary of Key Functions and Responsibilities

WeWorld implements multiple projects and programs promoting community engagement and integrated protection programming in Palestine. One of the core methodologies to the mission is the Community Protection Approach (CPA). The Community Engagement Officer will support Tubas Office in managing relationships with the affected population in office area.

He/she will organize and facilitate social cohesion events, promote community members engagement in activities implemented in the targeted community. The Community Engagement Officer will work closely with Field Officers, Protection Officers, and Technical Coordinators. The Community Engagement Officer will support the Community Engagement and Accountability Coordinator in the continuous process of development and implementation of community engagement strategies, including workshops, outreach activities, and campaigns. This includes communication with communities, participation and feedback systems, and evidence-based advocacy.   She/He will support the Community Engagement and Accountability Coordinator in implementing the CPA (MQ, NCP, IPA) and other community engagement programs/approaches in different projects that are crucial to design/implementation of activities aiming to value the role of community members as equal partners.

The Community Engagement Officer reports to the Program Manager while the Community Engagement and Accountability Coordinating has functional management over the Community Engagement Officer.  The role will require active communication and coordination with other team members of the area offices. Moreover, he/she will be working closely with the different team members (Data Analyst, IM-Platform Manager) including participating and establishing any necessary meetings and communication channels to achieve the organizational objectives.

Specific Objectives and Fields of Responsibilities

1.      Following-up Project’s activities and community engagement

-    Work closely with other staff members, partners and other relevant stakeholders for activities planning and implementation, such as assessments/studies, trainings, scheduling and leading meetings, workshops, etc.

-    Plan, design and follow up of activities in the field according to defined frameworks and methodologies.

-    Coordinate and carry out field surveys and assessments while ensuring community engagement.

-    Assure AGD engagement and empowerment in all activities planned/implemented, field visits, and meetings with communities.

-    To identify individual cases requiring management, and to provide necessary data, including communication with stakeholders, documentation, data entry/modifications, and completion of required study reports.

-    Conduct individual/group interviews to recommend interventions based on a designed specific intervention plan and to address the needs following defined frameworks and methodologies.

-    Identify, evaluate and make recommendations concerning communities needs on the bases of activities defined frameworks.

-    Establish and maintain working relationship, in his/her area with allied resources, public institutions and any other related stakeholders, at the operational level.

-    Submit regular work plans and reports in consultation with the Area Manager.

2.      Communication, Knowledge generation and management

-    Document methods, good practices, experiences and results from the targeted communities and partners.

-    Provide inputs on projects information and documentation (including stories, photos, articles, etc.) to WeWorld Communication and Advocacy Manager.

-    Closely work with Protection Officer and staff members on data collection, analyses, and production of documents related to projects.

-    Prepare regular progress reports documenting achievements, challenges, and lessons learned.

-    Participate, as requested, in workshops, meetings intended to either as operational requirement or to improve professional knowledge and skills relevant to his/her field of work.

-    Ensure community members’ active participation in all relevant planned events.

-    Collect feedback from community members on the activities and communicate findings to relevant stakeholders for continuous improvement.

-    Work closely with area office to establish, maintain, and strengthen partnership and communication with the affected population and relevant stakeholders

3.      Monitoring and Reporting Tasks

-    Monitor community engagement activities and events, including attendance and participation levels.

-    Provide inputs for project monitoring and contribute to developing case studies and success stories highlighting the impact of community engagement initiatives.

-    Follow up and ensure submission of reports in a timely manner according existing reporting procedures.

-    Jointly plan data collection process in the field and ensure proper data entry into the CPA platform under the supervision of the Community Engagement and Accountability Coordinator and in coordination with the Data Analyst and IM-Platform  Manager.

-    Continuous review of the data inserted and displayed on the organization’s online CPA platform.

-    Submit weekly plans and reports.

-    Providing reporting outputs in timely manner according to institutional defined tools (use of online calendar, develop individual action plan, writing minutes of meeting, contribute in developing periodic project and protection reports)

-    Perform any other additional duty on request of his/her supervisor

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Job Requirements and Qualifications

-    Minimum one year of experience in working directly with the affected population. Proved experience in data collection (quantitative and qualitative), preferably with INGOs, with solid background about local humanitarian and developmental context in Palestine.

-    University degree in social sciences, education, political science or related areas.

-    Competency in data collection and analysis based on global protection.

-    Proven experience and competence in community mobilization participatory development or related areas.

-    Strong understanding of local cultural norms, power dynamics, and socio-political contexts.

-    Knowledge in protection crosscutting issues (GBV, PSEA, child protection, etc) and safe referral pathways is preferable.

-    Good command of written and spoken English.

-    Valid driving license, with clear history.

WeWorld is an equal opportunity organization and will not allow discrimination based upon age, ethnicity, ancestry, gender, national origin, disability, race, size, religion, sexual orientation, socioeconomic background, or any other status prohibited by applicable law. WeWorld has also a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of our staff, related persons or partners. Safeguarding checks are part of the selection process. WeWorld commitment to being a safe organization begins with the staff recruitment process which includes meticulous checks, such as criminal records checks or check disclosure of previous convictions, to ensure children and vulnerable people are safeguarded and abuse is prevented. WeWorld promotes a welcoming, diverse and discrimination- and harassment-free workplace and expects the highest standards of behaviour from all its staff, who are requested to adhere to the principles and behavioural rules defined in the CoEC and the Organisational Policies. The CoEC and all the internal policies can be found here: https://www.weworld.it/en/about-us/transparency.

Interested qualified candidates should Click on Apply Now no later than 18 March. 2025. COB

Noting that the CVs and applications should be submitted only in English.

Any CV that does not clearly list the employer, position, and timeframe (month/year) of experience will be excluded from the application process