Project name: Alternative Approaches to Enhanced Financial Inclusion of SME in the Palestinian Territories

Assignment: Development of Multipliers training material and overseeing the training implementation in the topic of Finance enterprise and fintech 

Terms of Reference

Duration: 5 Months 30st August 2021- 20th January 2022

            Working days: Up to 40 working days

Background

Palestinian Banking Institute (PBI) is a non-profit organization. PBI delivers specialized training and consultation services in Financial, Banking, Managerial and other topics to enhance targeted audience and sectors’ capabilities and skills.

Small and medium-sized enterprises (SMEs) and start-ups create jobs and allow many people to earn their own income. However, these types of businesses in the Palestinian Territories have insufficient access to financing. As a result, they cannot implement their ideas, create new products and services, successfully access new markets, or realize their full potential. 

The GIZ project “Alternative Approaches to Financial Inclusion of SME in Palestine” (A-FIN) aims to improve the access, usage and quality of financial services for Palestinian enterprises. For that end, A-FIN works on the sides of financial awareness and regulator’s capacities, and facilitates market entries of innovative, technology-driven financial solutions (“Fintech”). 

Specifically on the side of financial awareness, A-FIN supports the regulators PCMA and PMA in producing and distributing educational content for enterprises and users; the project furthermore intends to work with social media influencers to distribute online tutorials; and lastly the project targets so-called “multipliers” – institutions and individuals that themselves reach out to enterprises, trains and advises, influences or teaches them. 

This cooperation with PBI shall support the financial awareness component towards multipliers. This would be envisioned to be implemented by customized events and trainings in a Training-of-Trainer’s approach targeting the specific informational needs and interests for the demand and interests of SMEs, entrepreneurs and start-ups – explicitly comprising all available and desirable ways of financial products and enterprise finance, including classical products, alternative products, Islamic products, and innovative, technology-driven solutions. 

Palestinian multipliers who reach out to enterprises are capacitated to provide trainings and advisory for enterprises on the responsible use of financial services. The multipliers shall have knowledge, tools and networks to be enabled to share (more) information on financial services for enterprises and serve as knowledge multipliers.

Assignment objectives

The overall objective of the assignment to develop training material for multipliers. The training shall be offered for different groups of multipliers who will reach out to enterpriser. 

The training material will capacitate multipliers with knowledge on different financial available financial products, services, and enterprise finance, including classical products, alternative products, Islamic products, and innovative, technology-driven solutions. The development of the training material shall cover the afore-mentioned topics; for this knowledge to be transferred to the targeted audience of enterprises. Additionally, supporting/guiding, and overseeing trainers to develop and implement trainings for the contents of material/curricula developed and produced. 

Scope of work

The consultant will be responsible for providing the following services in collaboration with GIZ:

Analyzing current available content of financial education and awareness in the market and at PMA and PCMA

Conduct Need Assessment and analysis related to content of the curricula and material to be developed 

Development of educational content that is suitable for each group of multipliers (University Professor, Social media influencers, Journalist, Digital business hubs and incubators). The content includes but not limit to: i) status quo of Palestine Financial ecosystem with focus of the Fintech sector growth; ii) Available Financial product (with focus on E-payment and E-Wallets) and services development in the sector iii) Islamic Financial product iv) Other Financial product and technology e.g. factoring, crowdfunding and block chain 

The consultant should also suggest how the different aspects can be visualized

Participate in Guiding Trainers in the curricula, content, material development and training implementation and recommend required improvements/modifications.

A supplemental script with clear instructions how to organize the financial awareness raising session including guiding questions, and additional material to be used in the session, such as background information, brainstorming exercises, quizzes etc. 

Development of training concept, action plan and sub-modules 

Preparation of training handovers and learning materials.

Participate in Evaluation and selection of trainers and TOT trainer.

Expected Outputs (Deliverables)

Expected Deliverables in line with scope of work, but not limited to:

Analysis Report for the current available contents

Need Assessment and analysis report and recommendations related to the content and material to be developed.

A Developed Educational Content (in cooperation with trainers) for the groups of multipliers.

Reports and recommendations for each conducted training.

Periodical Progress Reports including activities for above mentioned expected outputs

Summary reports for the conclusion phase including summary reports and lessons learned and recommendations