Consumer Sr.Specialist

Role Summary & Duties and Responsibilities:

• Assisting in setting up processes and procedures for assigned segment.
• Providing feed-back to support / develop existing and new consumer segment as well as Loyalty and retention activities.
• Creating promotions to increase usage towards consumer segment.
• Insuring achieving the all targets and KPIs for assigned segment.
• Defining the best criteria to lower consumer segment churn and enhance loyalty.
• Following-up on consumer offers/promotions evaluation including analyzing existing offers/promotions data, as well as collecting data about the market and competition.
• Initiating and following-up communication on the consumer offers/promotions in their different phases.
• Providing training & support on new/existing consumer offers/promotions internally and externally.
• Support and validate work with business cases.
• Monitoring and enticing the consumer market share.
• Working closely with other marketing functions including MARCOM, PR, and Products & Services to ensure appropriate implementation of any new/existing offer/campaign.
• Working extensively with other departments including Customer Care, Finance, Sales, & IT to ensure full understanding and implementation of any newly released/updated offer or/and campaign fall under assigned segment.

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Skills:

• Excellent verbal and writing communication skill.
• Strong and dynamic personality, with ability to think logically.
• Ability to work under pressure and working long hours.
• Excellent Command and use of PC applications and software including but not limited to MS office ( Word, PowerPoint, Access), and MS Project.
• Excellent use of Excel is a must
• Strong Qualitative and quantitative analysis knowledge.
• Proficiency in both Arabic and English (oral and written)

Experience & Qualifications:

• Minimum of 3 to 5 years work experience in a business environment.
• Bachelor’s degree in business administration, preferable with marketing degree.
• Technical/ IT background is a plus

Interested and qualified candidates can apply online through Apply Now-button below