Customer Relations Officer
Job Description
Region Middle East North Africa (MENA)
Country / Territory Palestinian Territories
Location Ramallah
Department English & Exams
Job Category Customer Services
Pay Band Locally appointed Grade J
Role purpose :
The post-holder will deliver effective, quality-driven first line service to customers, clients and stakeholders at the British Council Occupied Palestinian Territories, ensuring the customers receive the information and services they need in a friendly, professional, efficient and responsive environment. They will understand the English Language needs of prospective Adult and Young Learner students and provide effective and persuasive guidance regarding their British Council study pathway, in order to support the achievement of Teaching Centre registration targets.
- British Council Core Skills.pdf
Role Profile.doc
British Council Behaviours.pdf
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks
The post-holder will deliver effective, quality-driven first line service to customers, clients and stakeholders at the British Council Occupied Palestinian Territories, ensuring the customers receive the information and services they need in a friendly, professional, efficient and responsive environment. They will understand the English Language needs of prospective Adult and Young Learner students and provide effective and persuasive guidance regarding their British Council study pathway, in order to support the achievement of Teaching Centre registration targets.
- British Council Core Skills.pdf
Role Profile.doc
British Council Behaviours.pdf
Vacancy Description
Contract Duration : Indefinite
Location : Ramallah
Salary :
Pay Band J
Working hours : Full time.
closing Date : 20/5/ 2019
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks
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Job Requirements
Job Details
Job Title
Customer Relations Officer
Deadline
20 - May - 2019
Location
Ramallah
Job Type
Full time
Position Level
Mid Career
Salary
N/A
Degree
Bachelor's degree
Experience
1 Year
Category
Sales & Marketing
Education & Training
Other
Application Instructions
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