Customer Service Team Leaders

English Customer Service Agents (non-voice / digital support):

We are looking to hire two “Customer Service Team Leaders”

Salary range: $1800-$2500

Working Hours: 15:00 till 24:00 OR/AND 18:00 to 3:00 AM 

Jobs.ps, Ltd. All Rights Reserved.

Requirements:

• Excellent English language - especially in writing and reading 
• Operating Systems Knowledge/Experience in Windows Client/ Server OS
• Basic networking knowledge
• Proficiency in a multi-system environment
• Basic internet and web-based application skills
• PC industry knowledge
• Experience in Technical Support

Must be:

• Enthusiastic about problem solving
• Strong people skills: Ability to navigate difficult situations and stay calm under pressure
• Demonstrate ability to take ownership of customer issue and follow-up with Customer to ensure a successful resolution and professional experience
• Excellent time management: ability to multi-task and to solve issue for Customer, while managing time
• Ability to debug and find resolution to customer defects and to be able to communicate case details concisely

-Shift 1: start 15:00 till 24:00

-Shift 2: start 18:00 till 03:00 am

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أو ارسل سيرتك الذاتية الى:   [email protected]