Director of Operations for USAID NRWMP

The USAID-funded Non-Revenue Water Management Project (NRWMP) in the West Bank, implemented by Tetra Tech International Development, is currently accepting expressions of interest from qualified candidates for the Director of Operations position. This position will be located in the main office in Hebron.

Position Description: The purpose of this Project is to improve Palestinians’ access to safe, reliable, sustainable, and climate-resilient water services through 1) the development and strengthening of the institutional capacity of the Hebron, Halhul, and Dura water utilities for sustainable, reliable, and climate-resilient water delivery service; 2) the implementation of strategic infrastructure works to support the objective of the activity; 3) the design and implementation of innovative solutions to expand the use of smart water management technologies for efficient, timely, and transparent water management; and 4) the design and implementation of innovative measures and public awareness campaigns to promote effective water governance at the utility and foster social behavioral change toward more efficient and responsible water use practices and trends.

The Director of Operations will report to the Task Order Manager (TOM) and will have the primary responsibility of ensuring the timely provision and delivery of all required project financial, administrative, compliance, and procurement support to Tetra Tech in the execution of the activity. This is a full-time, senior management position based in Hebron.

Responsibilities:

* Ensure compliance of project operations with USAID, Tetra Tech Home Office, and other required administrative policies and guidelines.

* Oversee administration, finance, contracts, security, and logistical support.

Administration

* Assist the TOM in the general management of the project office. 

* Administer and manage personnel relevant to provisions of the personnel policies and procedures, including assisting the TOM in local staff and consultant recruitment, hiring, and contracting. 

* Manage project property in compliance with USAID and Tetra Tech Home Office guidelines and regulations, including submission of monthly and other periodic reports.

* Maintain regular contact with Tetra Tech Home Office support staff including Project Manager, Deputy Project Manager, Contracts, Grants, and Procurement Manager, and other assigned staff.

* Ensure compliance of Project operations with USAID, local laws, and Tetra Tech Home Office administrative policies and guidelines.

* Administer and manage the efficient utilization and maintenance of project resources, including vehicles, IT and office equipment and furnishings, and any other physical assets purchased by or assigned to the project.

* Advise the TOM on all policy matters concerning project administration and financial management. 

Finance 

* Direct all aspects of the project financial accounting system, including managing cash flow, preparing budget projections, tracking expenditures relevant to the operating budget, preparing and reconciling monthly financial reports, and reconciling bank records. 

* Oversee and reconcile all financial reporting to ensure compliance with Tetra Tech, USAID, and Palestinian formats, requirements, and scheduling.

* Ensure compliance with USAID and Tetra Tech procurement regulations and processes, consulting with the home office to maintain compliance with Tetra Tech’s Procurement Handbook procedures.

* Develop appropriate and relevant documentation for and supervise the proper implementation of all financial and administrative policies and procedures.  

Contracts/Procurement 

* Ensure compliance with all relevant USG and Tetra Tech policies and procedures for procuring goods and services.

* Coordinate with the technical team in developing scopes of work and bid documents; draft and publish requests for proposals (RFP) or request for quotation (RFQ) documents; and correspond and document discussions with vendors during the bid phase ensuring transparency.

* Conduct preliminary evaluation of proposals to ensure compliance with RFP/RFQ terms and conditions, including checking bid bond certification documents.

* Participate in committees, prepare technical and financial evaluation reports with input from technical staff, finalize negotiations, validate performance bonds, draft subcontracts or purchase orders and coordinate approvals with Tetra Tech home office, and oversee vendor and contractor payments. 

* Coordinate with USAID and the Palestinian authorities for the tax exemption and duty-free status for procured goods and services and track and report on Value Added Tax. 

Security

* Participate in Emergency Response Team meetings and discussions.

* Oversee preparation of security assessment and incidents reporting.

* Manage office safety and security measures (alarm, evacuation, incidents, first aid).

Other 

* Assist in the preparation of work plans, budgets, subcontractor status reports, VAT reports, and procurement plans.

* Manage project information and communication technology to ensure information is broadly available and shared within the project, partners, collaborators, USAID and Tetra Tech Home Office.

* Ensure full compliance in maintaining the legal status of in-country registration during the life of the activity.

* Supervise HR, security, administration, procurement, and finance team members and manage their performance.

* Oversee submission and tracking of MO21 vetting approvals.

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Qualifications:

* Bachelor’s degree or higher in business administration, finance, accounting, or another related field; Master’s degree preferred.  

* At least ten (10) years of relevant professional experience and demonstrated experience working on large (more than $45 million) USAID or donor-funded contracts with increasing responsibility.  

* At least five (5) years of working experience in a senior supervisory role related to accounting, payroll, procurement, and logistical support services in West Bank & Gaza or a similar context. 

* Advanced Excel skills and proficiency in accounting software such as QuickBooks.  

* Excellent organizational skills and ability to work effectively in a fast-paced, stressful environment.  

* Detail-oriented and ability to prioritize tasks and support activity implementation while ensuring adherence to required policies and protocols.  

* Professional proficiency in Arabic and English is required.  

* Qualified applicants from Palestine highly encouraged to apply

To be considered, please submit the following through the link below only: 

* Cover Letter

* CV  

Application deadline is Thursday, November 21, 2024, by 12pm Eastern Standard Time.

Please ensure that only the requested documents noted above are submitted. Only candidates who have been selected for an interview will be contacted. No phone calls, please. 

Director of Operations for USAID Non-Revenue Water Management Project - Tetra Tech Careers