Biomedical Service Engineer

Arcomed Company is a private shareholding company established in 2007 and it is one of the leading companies in supplying medical & lab equipment’s in Palestine, we offer our services in the West Bank, Gaza Strip and East Jerusalem.

We are seeking highly motivated & team player candidate to join our team as: 

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Job Description:

• Plan and prioritize service activities and customer/prospect contact towards achieving agreed business aims
• Plan regular customer visits, periodic equipment check-ups, provide preventive maintenance and ensure the full functionality and safety of the department’s installation base. 
• Manage personal time and productivity
• Install of medical equipment, function inspection and commissioning
• Provide basic customer training 
• Maintain and develop existing and new customers through appropriate propositions and ethical methods, to optimize quality of service, business growth, and customer satisfaction
• Log information on sales enquiries received, maintain detailed records 
• Respond to and follow up of Service calls
• Monitor and report on market and competitor activities and provide relevant reports and information
• Record, analyze, report, and administer according to systems and requirements
• Develop relevant knowledge, techniques, and skills
• Follow the standard operational procedures 
• Prepare regular field visits schedules for service activities
• Study and follow up of Laboratory equipment’s  tenders
• Perform any other tasks required by the supervisor

Qualifications:

• Bachelor’s Degree Biomedical Engineering or Mechatronics Engineering.
• Ability to travel throughout the territory as necessary to achieve results.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills.
• 1-3 years of service experience
• Team player with a strong work ethic and a can-do attitude.
• Committed and able to work under pressure.
• Able to see things from the other person's point of view and a team player.
• Knowledge sharing/continuous learning: Takes responsibility for personal learning and career development.
• Flexible to travel.
• Driving license 

Interested candidates are kindly requested to send their CVs to [email protected]

“Biomedical Service Engineer” in the subject line no later than 15-7-2022.