Front Office Receptionist

Millennium Hotel - فندق ميلينيوم فلسطين رام الله

Job Description

Millennium Hotel Ramallah, one of the Millennium chain hotels in the world and the only 5-star international hotel in the Palestine, is soliciting a qualified candidate to fill the position of

Front Office Receptionist

Job Requirements

Responsibilities

Check-in Guests:

Hotel receptionists greet incoming guests and welcome them to the hotel. They confirm reservations, explain hotel amenities, give directions to rooms, and produce room keys. They also arrange for luggage to be brought to rooms upon request.

Handle Guest Inquiries and Complaints.

Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs.

Build good relationship with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.

Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.

Strong working knowledge of relevant computer software including MS Office and booking and payment systems

Answer Phones:

Hotel receptionists take all incoming calls at a hotel. They handle phone reservations, confirm previously-made reservations, give directions to the hotel and answer any questions customers required.

Job Details

Job Title Front Office Receptionist

Deadline 26 - Nov - 2021

Location Ramallah

Job Type Full time

Position Level Entry Level

Salary N/A

Degree Diploma

Experience 1 Year

Category Business & Admin

Application Instructions

Qualified candidates are invited to submit their C.Vs to [email protected] with subject name “Front Office Receptionist”, no later than 26 Nov, 2021.

We thank all applicants for their interest but regret that only short-listed candidates will be contacted.

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