HR/Office Manager

Position Location: Hebron, Palestine

HR/Office Manager – USAID Non-Revenue Water Management Project (NRWMP)

The USAID NRWMP, implemented by Tetra Tech International Development (International Development Jobs - Tetra Tech) in the West Bank is currently accepting expressions of interest from qualified candidates for a HR/Office Manager position.  This position will be located in the main office in Hebron.

The purpose of this project is to improve Palestinians’ access to safe, reliable, sustainable, and climate resilient water services through: 1) the development and strengthening of the institutional capacity of the Hebron, Halhul, and Dura water utilities for sustainable, reliable, and climate-resilient water delivery service; 2) the implementation of strategic infrastructure works to support the objective of the activity; 3) the design and implementation of innovative solutions to expand the use of smart water management technologies for efficient, timely, and transparent water management; and 4) the design and implementation of innovative measures and public awareness campaigns to promote effective water governance at the utility and foster social behavioral change toward more efficient and responsible water use practices and trends. This is a full-time position based in Hebron with regular travel to Dura and Halhul.

The HR/Office Manager will be responsible for the overall administrative functioning of the project office in Hebron and provide support to the Director of Operations. S/he will oversee effective administrative operations including, human resources and personnel, office compliance to Tetra Tech , USAID, and local policies and regulations receptionist functions, travel, and all other related functions.

Responsibilities:

• Manages HR operations , ensuring compliance with HR rules and regulations.
• Leads/coordinates the entire employment cycle, including the recruitment process, finalization of job descriptions, advertisement of vacancies, reviews and sourcing of applicants, scheduling and conducting interviews alongside project senior management, checking candidate references and in-country vetting processes, and collecting new hire documents.
• Partners with program staff to understand skills and requirements for targeting successful candidates, filter candidates to propose a pool of highly qualified applicants.
• Responsible for the onboarding and orientation of newly employed staff.
• Supports the team in analyzing HR local trends and benefits to recommend competitive solutions to attract quality candidates.
• Collaborates with project leadership in developing succession plans if applicable
• Leads the development of employee retention programs and embeds diversity and inclusion into talent, learning, recruitment, engagement
• Manages the onboarding and orientation of new hires
• Responsible for staying up to date on local labor laws and effectively managing changes within the project to ensure HR compliance
• Responsible for developing employment agreements according to local labor laws, including registering agreements with required institutions if applicable
• Manages local benefits enrollment and ensures all inquiries and challenges employees face regarding their insurance are handled on time
• Provides information and advice to project staff regarding HR policies and procedures
• Coordinates the performance evaluation process
• Responsible for coordinating staff training and establishing staff development plans based on staff appraisals and evaluations.
• Leads and supports learning and development initiatives for the NRWMP.
• Provides oversight on updating personnel files and other related HR documents, including employment agreements, amendments, timesheets, calendar holidays, and leaves.
• Ensure individual employees fill in and submit timesheets on time and reconcile with information on leave Forms.
• Plan and track anticipated administration activities related to project office operations
• Support the technical team with events management logistics, as needed
• Oversee the management of the office hotel blanket purchase agreements (BPAs) and other procurement contracts to support technical assistance.
• Arrange for and oversee the maintenance of office equipment and repairs for office space.
• Coordinate logistics for all in-country travel and short-term international travelers, including for business trips, seminars, conferences, and meetings.
• Perform other duties as assigned by the Director of Operations.

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Qualifications:

• A minimum of a bachelor’s degree in business or management or related field; masters preferred.
• At least three (3) years progressively responsible work experience in administrative and operational positions, preferably with USAID and/or other donor-funded programs.
• Demonstrated leadership, versatility, and integrity.
• Proven ability to operate in a multi-cultural environment and to interact positively with a wide range of stakeholders within an international context.
• Advanced computer skills, including proficiency in Microsoft Office.
• Fluency in English and Arabic required.
• Excellent oral and written communications skills.
• Excellent organizational skills, able to prioritize a large volume of assignments with changing and/or competing deadlines.
• General understanding of HR in an international context.
• Prior experience coordinating activities that require input from a variety of sources.

To be considered applicants must submit the following as part of the on-line process:

• [Cover Letter]
• [CV in reverse chronological format]

Please indicate where you saw Tetra Tech’s IDS ad posted.

Deadline: 6 Februrary 2024

Apply at:  [email protected]

Applications that do not meet the minimum requirements listed above will not be considered. Please ensure that all necessary documents are uploaded, as incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. No phone calls will be accepted.

At Tetra Tech, health and safety play a vital role in our success.  Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state, and federal authorities.

Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 550 locations around the world. Our reputation rests on the technical expertise and dedication of our employees — 27,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. We are an equal opportunity employer: EOE AA/M/F/Vets/Disability. If you need a reasonable accommodation with your application process, contact our Global Talent Operations team.