Information Management Manager

Action Against Hunger (AAH) is a humanitarian, non-governmental, non-political, non-denominational and non-profit making organization working in the Palestinian Territory since 2002. 

Action Against Hunger is recruiting for its Jerusalem office an 

 Information Management Manager 

For 12 months with a possibility of extension  

GENERAL OBJECTIVES 

• Synthesize data management flow and support with creation of data and information management SOPs as needed. 

• Manage IM & Data Base teams and oversee base IM functions and activities. 

• Ensure a functioning data management system (DMS) and capacity building of relevant staff to manage identification, response and monitoring data generated by the project and MEAL teams. 

• Ensure timely, systematized, recurrent data reports are produced to support project teams. 

• Data Security and Risk Management. 

KEY ACTIVITIES  

Objective 1: Synthesize data management flow and support with creation of data and information management SOPs as needed 

• Work closely with and support MEAL&IM Coordinator to develop/streamline/harmonize mission data management platform/environment. 

• Work closely with and support MEAL&IM Coordinator to develop/streamline/harmonize mission Beneficiary Information System. 

• Ensure data systems are integrated, scalable, and support organizational needs. 

• Ensure the maintenance, update, and functionality of the mission data management systems. 

• Work closely with and support MEAL&IM Coordinator to synthesize data management flow and support with creation of data and information management SOPs as needed. 

Objective 2: Manage IM& Data Base teams and oversee base IM functions and activities   

• Manage IM teams in Hebron and Gaza bases. 

• Support IM Specialists at base level in creating and editing protocols for the collection, synthesis, and archiving of data. 

• Systematize, correct, and digitize the data collected from the bases according to set SOPs. 

• Support in training teams on standard operating procedures for data management. 

• overview of the data gathering cycle (qualitative and quantitative) and ensure a systematized, correct and timely computerization of compiled data. 

• Regularly follow-up with technical teams regarding data collection timeline and use. 

• Ensure internal compliance to drafted data and information management SOPs.             

Objective 3: Ensure a functioning data management system (DMS) and capacity building of relevant staff to manage identification, response and monitoring data generated by the project and MEAL teams   

• Develop and manage a Common Operational Dataset (COD) for AAH OPT mission through existing platforms such as Azure, Kobo (ODK), etc.   

• Develop and finalize IM tools and templates, under the supervision of the MEAL&IM Coordinator. 

• Configure DMS to reflect shifting programmatic needs. 

• Conduct regular data quality checks on compiled data. 

• Facilitate training sessions on how to use the DMS with all relevant internal staff. 

• Strategize for how to optimize the DMS for continual improvement.   

Objective 4: Ensure timely, systematized, recurrent data reports are produced to support project and advocacy teams as needed   

• Consolidate identification and response data for output reporting; conduct data analysis on collected data as needed. 

• Facilitate the access to key information on OPT to relevant project managers and donors. 

• Engage in the analysis of the humanitarian needs and evolution of the context in the areas of intervention. 

• Contribute to lessons learnt on Action Against Hunger operations, as required. 

• Draft briefing notes and context updates, as required. 

• Action Against Hunger employees will show commitment to human rights principles, gender equality and a non-discrimination approach in all their work. 

• Support MEAL&IM Coordinator in producing project capitalization products. 

• Create data visualizations through GIS and PowerBI software as needed for advocacy or program use. 

• Maintain and update data visualizations as needed.  

Objective 5: Data Security and Risk Management    

• Monitor and ensure compliance with relevant data protection regulations. 

• Implement and enforce data privacy and security policies to protect sensitive information. 

• Conduct regular reviews and audits to ensure compliance with regulatory requirements. 

• Develop and implement data security measures to protect data from unauthorized access or breaches. 

• Conduct risk assessments and develop mitigation strategies for data-related risks. 

• Monitor and respond to data incidents and security breaches. 

PROFILE REQUIREMENTS: 

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• BA or Master’s degree in computer science or information management and systems and any other related field. 

• Strong analytical and writing skills. 

• Well-versed in developing and managing the implementation of information dissemination strategies, including data management systems (UX and UI). 

• In-depth understanding of standard information management systems protocol and best practices. 

• Relevant certifications in data management, data governance, or information security (e.g., CDMP, CIPP, CISM) are a plus. 

• Understanding MEAL in INGO setting is a plus. 

• At least 5 years of relevant professional experience (required).  

• Experience with creating and handling sensitive and complex data management processes (required)  

• Experience developing SOPs for data and information management and providing trainings (required)  

• Experience in developing organization processes in a multi-layered organization (desired)  

• Experience working in a humanitarian organization (strongly desired). 

• Advanced Excel Skills – ability to use PowerQuery and PowerM language (required). 

• Experience using PowerBI program (required), GIS (required).  

• ODK software management (required). 

• Familiarity with MySQL and C#.  

• Familiarity with Microsoft Azure cloud platform. 

• Valuable prior experience in issues related to the promotion of gender equality or personal commitment to gender equality.  

Interested and qualified candidates are encouraged to apply through Apply Now