Information Technology Engineer

Vitas Palestine is a place of opportunity. It’s our incredible team that makes our company great.

VITAS Palestine, is a private microfinance company shareholding limited liability company, that seeks to hire information Technology Engineer at the Head Office in Ramallah.

Vitas seeks to enable all people who have the desire and ability to improve their lives to obtain the financial services they need to help them demonstrate their inherent capabilities in order to become active participants in the social and economic aspects of their communities.

What does great information Technology Engineer do?

A great IT engineer will take advantage of the opportunity of learning from and working alongside fellow technicians utilizing many of today’s industry leading software and hardware technology solutions. The IT engineer role is a great opportunity to build a solid technical foundation from which future career advancement opportunities can occur.

Provide system maintenance and support for Vitas Palestine critical production environments through quick response, analysis, and resolution of system errors, alerts, and alarms. The IT engineer is also responsible for the successful implementation and verification of scheduled software/hardware changes assigned to the team.

Responsibilities:

• Downloading and programming devices, servers and Windows software
• Provide support for users of all software used
• Monitor, analyze and solve problems and repair devices as needed.
• Training Vitas staff on computer programs used the in the company.
• Monitor all technological developments that will enhance Vita’s work
• Constant check of all devices used in the institution
• Monitoring that all services are working properly and document the monitoring process.
• Installation and management of antivirus
• Reporting the usage of computers and any other devices
• Provide IT Support to company staff through authorized channels or in person for IT and Network and communication issues.
• Managing network and systems security privacy using policies through firewalls, network configurations, VPN access, Antivirus and antimalware.
• Implement and support routine utilities and scheduled maintenance activities.
• Document all actions and incident investigations into our help desk sys.

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Qualifications:

• Associates or bachelor’s degree in Computer Science, Engineering
• Minimum one year of experience, Windows servers, Cisco, Fortinet Firewalls, VMWARE,
• A dependable, self-motivated individual who has an interest in enterprise technology solutions
• Team oriented individual who works well with others to deliver results under minimal supervision
• The successful candidate will possess a good work ethic with the ability to assess and prioritize competing workload drivers
• Proficient in technical writing, speaking, and problem solving
• Desire to step into a beginner role within the Technology organization, and through multiple opportunities, continuously grow individual talent and technical capabilities in many of today’s leading technology solutions.

Desirable Technical Capabilities:

• Server and Networking Technologies:
• Microsoft Windows
• VMWare
• Fortinet Networking
• Linux is plus

• Language Skills (Fluent in both Arabic and English)

If you are excited about these opportunities and believe you have the skills and experience, we are looking for, we encourage you to apply. Please submit your updated resume to [email protected] not later than the 17th of September 2024 stating the name of the vacancy you are applying to in the title of the email