IT Administrator

Position: IT Administrator.
Work Location: Ramallah.

Leading ISP in Palestine wishes to recruit highly motivated personnel for the following challenging and rewarding opportunity IT Administrator.

Duties & Responsibilities:

-Manage to provide support to office-based and remote users on topics involving software, hardware, and peripherals such as printers, fax machines and others.
-Track all support requests, calls, and emails.
-Contribute to and maintain a knowledge base of solutions to problems.
-Build and enhance the online backup of related documents based on the related needs
-Build and implement the data encryption solution on the employees’ devices
-Contribute with the security department to implement and enhance the security operations
-Good knowledge on Microsoft System Center 2012 R2.
-Other duties as assigned.

Qualifications & Experience:

-A BSc degree in IT engineering related fields
-At least 2 years’ experience in IT Systems or similar environment.
-Knowledge of Microsoft Office 2010, 2013 and 2016.
-Knowledge of various versions of Windows such as , Windows 7, Windows 8.1, Windows 10 windows Server  2012 and 2016 and Linux OS .
-Excellent in IT service skills, effective call handling and problem management.
-Excellent communication skills are essential as is the ability to quickly learn new applications.
-Ability to work as part of a team as well as independently.
-Experience troubleshooting hardware and software.
-An in-depth understanding of TCP/IP networking and related concepts.
-Experience with windows core services (DHCP, DNS, Domain Controller)
-Good knowledge in Microsoft Exchange Server 2013,2016
-Good knowledge in VoIP, and NW Infrastructure, mailing systems, monitoring systems.
-Certifications in (Microsoft, A+, NET+, CCNA, etc…) are plus.
-English reading, writing, and arithmetic skills required. Good knowledge in software applications maintenance, troubleshooting and debugging.
-Ability to work under pressure.
-Excellent analytical and problem solving and quickly understanding complex information, systems and requirements.
-Flexible enough to adapt plan, prioritize things and simplify complexity

Interested candidates are invited to send their Curriculum Vitae to:

[email protected]
 
 

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