IT Assistant

Position:                              IT Assistant                

Contract duration:            6 months renewable

Location:                            Gaza - Deir Albalah

Starting Date                     ASAP

I-Background on ACTED

ACTED is an international NGO registered in France. ACTED’s vocation is to support vulnerable populations affected by wars, natural disasters and/or economic and social crises, and to accompany them in building a better future. ACTED started its activities in the occupied Palestinian territory (oPt) in May 2007. ACTED is currently implementing projects covering multiple humanitarian / development sectors, funded by of a variety of international donors, which aim at protecting vulnerable households and strengthening civil society actors across the oPt. ACTED oPt offers a dynamic, rigorous and knowledge-orientated working environment.

II-Country Profile

In the occupied Palestinian territory, ACTED is both committed to humanitarian assistance and long-term development. ACTED strives to strengthen the economic capacities of communities, consolidate civil society organisations, and provide emergency assistance to the most vulnerable, rural communities in the West Bank, East Jerusalem and Gaza. ACTED currently seeks an IT Assistant for its aniticpated coming humanitarian operations in Gaza.

“ACTED has a zero-tolerance approach to sexual exploitation, abuse and harassment (SEAH) and ensures that only those who share and demonstrate our values are recruited. All candidates will be subject to satisfactory references and screening checks in line with legal requirements. Any candidate offered a job will sign ACTED’s Code of Conduct and related policies as part of their work contract. All staff are expected to abide by the standards of behaviour outlined in those documents.”

III-Position Profile

1. IT support:

The IT Assistant is in charge of providing support to all users in the ACTED Gaza

Offices, with key responsibilities including (but not limited to) the below:

Email management

a) Liaise with HQ for email creation, management & removal

Network & hardware

a) Common equipment configuration & maintenance: identification and replacement of

failed components quickly and cost effectively, conducting preventative maintenance

as far as is possible to minimize outages and cost

b) Troubleshoot network and hardware issues in ACTED offices in

Gaza and guesthouses.

c)Monitoring the internet service status and assisting in repairing internet and

communication problems upon need

Software

a) Good knowledge with Windows 10 and able to diagnose and resolve problems.

b) Understand Office365 features and be able to troubleshoot common issues.

Procurement

a) Assist the IT/logistics Officer in the procurement of IT hardware and software.

b) Follow procurement procedure to ensure a timely delivery of equipment.

2. Reporting & Filing

· The IT Assistant is required to enforce the rules that are required for country reporting on all assets.

· Accurate record keeping both digitally and hardcopies.

· Compile monthly reports  the supervision of the IT/logistics Officer

Jobs.ps, Ltd. All Rights Reserved.

IV- Qualifications and Skills:

· Bachelor’s degree in information technology or any other related field

· Fluent in English and Arabic (written and spoken)

· Excellent writing and communication skills

· At least 1 year of work experience , preffered in NGOs, INGOs

· Experience in IT Hardware and Software

· Ability to work under pressure in a high-pace environment

· Good organizational and prioritization skills

· Proficiency in Microsoft Office (Word, Excel and Outlook)

· Strong interpersonal skills

· Strong analytical skills

V-Submission of applications

Interested candidates are invited to apply by clicking on the below link later than August 29th, 2024 to: 

IT Assistant

The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. 

Only shortlisted candidates will be contacted for an interview. No telephone inquiries will be received.

“Due to the emergency situation and the need for the position , this job might be filled before the end of the vacancy announcement”