IT Help Desk

Job Description
Established in 1995, BCI was founded to meet the needs of emerging regional ICT markets with a sound knowledge base and a strong network of global partners, BCI has since evolved into a regionally recognized advisor and provider of top of the line services and solutions spanning a range of sectors. BCI is currently recruiting for the following two positions:

IT Help Desk

Duties and Responsibilities:
The Network Administrator is responsible for the operation and administration of the company’s internal networks,
servers, email, and network security systems. Other duties include, but not limited to, the following:
-Maintenance of the company’s internal systems;
-Administration of internal operating systems security;
-Administration of internal systems software updates;
-Telephone and desktop support to internal users;
-Forecasting any needed improvements, budgeting for and implementing any changes.

Qualifications:
-Diploma in Information Technology technical support.
-MCP Certified is a must.
-Network+ Certified is a plus.
-Knowledge and experience of customer service practices.
-Two years’ experience

Qualified candidates are encouraged to apply and submit a CV and a cover letter to [email protected] no later than April 5, 2011 and noting the vacancy number in the email subject.
All applications will be handled in strict confidence.

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Job Requirements
Job Details
Job Title IT Help Desk
Deadline 05 - May - 2011
Location Ramallah
Job Type Full time
Position Level Mid Career
Degree Bachelor's degree
Experience No Experience
Category I.T. & Tech
Application Instructions
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