IT Officer

The Palestine Economic Policy Research Institute (MAS) was founded in East Jerusalem, in 1994 as an independent and non-profit institution to undertake economic and socio-economic policy research. MAS is dedicated to producing sound and high-quality research relevant to the Palestinian socio-economic context, research that improves the understanding and tackling of the constraints and potentials of the Palestinian economy. The overall objective of the Institute is to assist policy-makers in designing and implementing evidence-based policies and foster public participation in the formation of economic and social policies.

MAS is currently seeking to employ an Information Technology and Communications Officer.
 
Job Title:  ITC Officer

Tasks and Duties:

• Install, configure, and manage all network hardware and software and make needed upgrades and repairs.
• Install, configure, and manage all servers, PCs, printers, shared printers, fax, scanners, and any other IT or office equipment.
• Maintain the network and computer system security and ensure that all systems are operating correctly and securely.
• Troubleshoot systems hardware, software, and networks and operating systems.
• Troubleshoot network connections, servers, PCs, and laptops problems.
• Secure systems by developing system access, monitoring, control, and evaluation.
• Maintain the Institute’s data backup and restore.
• Administrate, SharePoint Server 2013.
• Administrate, Database server, and Virtual Servers.
• Manage email server and troubleshoot office outlook.
• Preparing new PCs with needed system configuration and software.
• Train users on the proper use of hardware and software when necessary.
• Maintain the system’s performance by performing system monitoring and analysis and performance tuning;
• Generate monthly reports on the system’s health and report any vulnerabilities to the IT manager.
• Protect the Institute's value by keeping all information confidential.
• Maintain the IT department files.
• Manage needed systems for the Workshops and Events like Sound system, Video Conference, and Zoom Technology.
• Manage stocks of equipment, consumables, and other supplies.
• Follow up the Institute’s website updating (uploads, modifying contents, etc.)
• Ability to follow up on new technology and find new solutions for the organization.
• Ability to analyze and maintain IT procurement.

Any other duties as required.

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Key qualifications:

• University degree in Computer Engineering or Computer Science or other related fields.
• Minimum 1 year of proven experience in IT systems administration.
• Solid experience in administering and managing Microsoft Active Directory, User Accounts, Policies, DNS, DHCP, NAS Storage, and Symantec Exec Backup.
• Windows Server 2016 and Windows Server 2008 R2 environment.
• Ability to manage and configure Hyper-V and VMware.
• Solid experience in windows Platform and Microsoft Office.
• Experience in installing and managing security platforms including Fortigate and Sophos firewalls.
• Working experience in installing, managing, and troubleshooting Microsoft SQL Server.
• Working experience in managing Anti-Virus solutions and admin Kit’s administration.
• Certificates in TCP/IP, WAN and LAN Protocols, and network configuration.
• Good knowledge of video conferencing systems, ZOOM Technology, sound systems, and telephone PBX.
• Good Knowledge of SharePoint 2013 Servers and SharePoint administration.
• Good knowledge in web development, Drupal System, PHP, Java scripts.
• Network +, CCNA, and MCITP certifications are an advantage.

Language Skills:
Competent in written and spoken Arabic & English.

Job Location:
MAS premises, Ramallah City, West Bank, Palestine.

Interested candidates should send their curriculum vitae and a cover letter no later than 03/04/2021 to [email protected]

References:
Provide two references (one professional, one academic)