IT Operations Engineer

Duties and Responsibilities:

• Fulfilling operational requests from other technical and business teams.
• Providing support for business teams.
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
• Responsible for bill issuing and dunning operations.
• Performing system health checks and reconciliation operations.
• Handling business support systems event, incident, and problem management with different support and operations teams.
• Ensuring that business support systems are up and operational 24/7.
• Other tasks might be required.

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Work Experience & Qualifications::

• University degree in Computer Engineering or Computer Science.
• Knowledge in Oracle SQL & PL/SQL.
• Knowledge in UNIX / Redhat Administration and Shell scripting.
• ITIL Foundation certificate is a plus.
• Fresh graduate are welcome to apply.

Personal Traits & Skills::

• Strong communication abilities.
• Good problem solving skills.
• Ability to learn new technologies.
• Ability to work under pressure.
• Customer and service orientation.
• Fluent in English and Arabic.

Interested and qualified candidates can apply online through Apply Now - تقدم الآن لهذه الوظيفة