IT Support Specialist

A leading retail company based in Ramallah are seeking an IT Support Specialist to manage and support all IT systems across our retail branches. The ideal candidate will perform daily checks and maintenance tasks, ensuring that all technology—including cash registers, printers, security cameras, and other devices—runs smoothly. You’ll be responsible for resolving technical issues and keeping our systems in top working conditions at specific locations.

Job Responsibilities

• Perform daily IT checks at each retail branch, including verifying the proper functioning of cash registers, printers, and other devices.
• Clean and maintain cash registers (POS systems) and other in-store technology.
• Connect and set up new cash registers (POS systems) and ensure they are properly integrated into the network.
• Manage and organize cables, ensuring proper cable management for all equipment.
• Troubleshoot and resolve connectivity issues for printers, monitors, and other devices.
• Ensure security cameras are functioning properly and clean the cameras and monitors regularly.
• Provide on-site support for any IT-related problems that arise in any branch.
• Maintain and document all IT equipment and support requests for reporting and troubleshooting purposes.
• Assist in training store staff in IT-related tasks and provide basic technical support as needed.

Jobs.ps, Ltd. All Rights Reserved.

Requirements & Skills

1. Bachelor’s degree in IT or relevant field.
2. Basic experience in IT support, preferably in a retail environment.
3. Knowledge of POS systems, printers, and networking equipment.
4. Familiar with troubleshooting and maintaining hardware and peripherals (e.g., cash registers, printers & security cameras).
5. Ability to organize and manage cables and ensure clean setups.
6. Strong problem-solving skills and the ability to work independently.
7. Good communication skills to interact with store staff.

Those who are qualified based on requirements to send their Career portfolio to mentioned email below, please include “IT Support Specialist” in the subject line.

[email protected]