IT Technician - Jobs.ps

Job Description

Open Recruitment

Doctors Without Borders / Médecins Sans Frontières France

No 03/2021 IT Technician - Gaza Project

CONTEXT:

Médecins Sans Frontières (MSF) is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed or political affiliation.

MAIN PURPOSE:

Executing the maintenance, follow-up and monitoring of all IT equipment, tools and services, as well as ensuring onsite technical support and training of users under his/her responsibility in accordance with MSF standards, policies, protocols and procedures, in order to guarantee the efficient use of all IT ser-vices and infrastructure.

Place of work: MSF Office in Gaza

Starting date: 01/04/2021

No of Jobs: 1

Working Hours: 5 hours per day, 109 hours per month.

Job Shift: from Sunday to Thursday 08:00-13:00

Contract Duration: 6 months contract, possibility of renewal.

Required Travel: Occasional travel to Jerusalem or West Bank may be required based on operational need.

SCOPE OF RESPONSIBILITIES:

Monitoring, maintaining and following up on all Information Technology (IT) Equipment, Tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures;
Providing technical support and presenting MSF standards, policies, protocols and procedures to all users;
Providing educational support (briefing, training and support, etc.) to all users;
Providing regular activity reports for the sites under his/her responsibility in accordance with MSF guidelines;
Planning, preparing and reporting the visits to the site(s) under his/her responsibility to ensure the preceding points;
Performing any other task, specific to his/her area of specialty, as defined in his/her job description and according to the line manager.
Provide first-line IT support for all staff in the Palestine Mission: both onsite and remotely for Gaza Project, Nablus Project and Jerusalem Coordination.
Assist with the management of all IT network equipment in Gaza, Nablus and Jerusalem, including computers, servers, firewalls, routers, switches, access points and printers;
Update user access and permissions for the shared network drive (Nastor) in Gaza, Nablus and Jerusalem;
Update contact list and Phone Plans;
Update and manage WhatsApp groups for MSF staff.

Job Requirements

JOB PROFILE:

Education:

University degree in Computer engineering /Computer science.

Knowledge:

Expertise in latest version of Microsoft Operating System and business applications (Office365)
Good knowledge of computer hardware and maintenance processes, network theory and their respective protocols, main email systems, IT security best practices and IT service management tools (ITSM)
Understanding in Server Management (latest version of Microsoft Operating System, Active directory) and virtualization (Hyper-V)
Teaching and supporting skills.

Experience:

Preferably 1-2 years of proven experience in IT or technical functions

Languages:

Preferably technical English

Competencies:

Results and Quality Orientation L2
Teamwork and Cooperation L2
Behavioural Flexibility L2
Commitment to MSF Participles L2
Stress Management L3

Job Details

Job Title IT Technician

Deadline 03 - Mar - 2021

Location Gaza Strip

Job Type Part time

Position Level Mid Career

Salary N/A

Degree Bachelor's degree

Experience 1 Year

Category Engineering I.T. & Tech

Application Instructions

Applicants must show their willingness by submitting an updated CV with Motivation Letter, Diploma and Certifications attached, no later than the 03 March 2021 at 16:00 pm to the following email address

[email protected]

stating the job title in the subject line:

‘No 03/2021 IT Technician - Gaza Project’

ONLY APPLICATIONS IN ENGLISH AND WITH THE ABOVE MAIL TITLE WILL BE CONSIDERED VALID

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