Loan Supervisor

A Micro-finance firm is currently establishing a new Collection Office, under its Operations Department. The company is currently seeking a creative, problem-solving loan supervisor with analytical skills to join its management team. The incumbent will be responsible for overseeing and supervising the team of branch office Loan Officers. The ideal candidate will have a background in commerce, marketing or sales administration.

Responsibilities and Duties

The Loan Supervisor is responsible to the outreach, repayment and quality of the branch loan portfolio through oversight and guidance to the team of loan officers retailing loans from the branch office. In accordance with the firms’ policies and procedures, s/he conducts the following activities:

-              Supervises and monitors the work of all Loan Officers based in the branch office to ensure that they meet the quality standards and outreach targets;
- Provides team leadership, oversight, guidance and monitoring of a group of 5-15 Loans Officers through analysis, daily briefings, weekly meetings and face-to-face discussions;
- Trains Loan Officers on loan products, credit procedures, documentation, contracting, cash flow analysis, relevant financial and efficiency ratios and utilization of loan management information system (LMIS) reports to monitor and manage their portfolio and individual clients;
- Follows up on due and past due payments with loan officers, through counselling, assistance and joint visits to resolve client relationship or performance problems they face in the field;
- Visits the business and homes of prospective clients (new customers) to evaluate their assets, working capital, cash flow and/or household income required to service debt;
- Before making credit recommendation, checks the business and family reputation of clients with suppliers, guarantors and others, while confirming clearance from headquarters that the client does not have problematic credit history in the nationals credit registry;
- Ensures that all loan applications are properly completed and that all approved borrowers comply with the necessary legal and contractual procedures and enforceable collaterals;
- Supports branch management in opening new market opportunities to ensure optimum outreach in the branch office region;
- Provides monthly performance and progress reports on the area and staff under her/his supervision and alerts management to issues, staff or clients of concern;
- Participates in interim reviews of new Loan Officers during their probation period and in the annual performance review of all Branch Loan Officers; and
- Performs such other duties as may be assigned.

Experience

- Four years’ experience in commerce, finance or a microfinance institution in sales or credit outreach;
- Two year experience in a supervisory or sales leadership role, with experience of functional team work;
- experience in Sales , money collection & credit in addition to some team management skills

Those interested and find themselves capable should apply to this position using the link below;
 

Apply Now

last applying date will be 04/10/2017
only successful candidate will be contacted.

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