Marketing & Communication Manager

BASIC INFORMATION

Position Title: Manager, Marketing & Communication    
Duration: yearly contract
Place of Performance: Al-Masyoun, Ramallah   
Status: Full Time
Job Purpose: The Communications and Marketing Manager will conceptualize, plan and   
  implement the companies’ internal and external communications.

ABOUT REACH EXPRESS & ZAIN

Reach Express & Zain offer businesses and institutions dependable and high-quality digital communications solutions, business and communications services, and events management. Reach Express and Zain are committed to strengthen the communication channels and enhance our partners’ business objectives. We offer a very high level of practical experience, operational excellence, innovation and creativity. Our mission is to become our clients’ world class partner by offering premium and integrated services. 

POSITION SUMMARY

This is a mid-level job with at least 7 years of experience. The communications manager has primary responsibility for all internal and external communications and branding, public relations, social media, content creation, and events support.

The manager will create, implement and oversee internal and external communications. s/he will draft written materials, prepare presentations and communicate with employees and potential clients.

This position will creatively leverage online and traditional communications channels to reach target clients. The goal is to establish Reach Express and Zain as clients’ world-class partner for high quality one stop shop communications services and solutions.



DUTIES AND RESPONSIBILITIES

Communications/Marketing Strategy: create, manage and execute strategic communications/marketing plans for the companies’ public facing communications; Manage and maintain a strong brand for the companies.

Public Relations: Manage incoming media requests for Zain, Reach Express and clients; build relationships with journalists; create, execute and measure media campaigns.

Digital Marketing: create, manage and grow the companies’ presence through companies’ websites, videos, blogs, Twitter, Facebook and other strategically relevant online platforms.

Events Management: Help plan and execute major events for Reach Express and Zain, as well as clients’ events.

Content creation: Research and write blog posts, articles, newsletters, communication materials, and other organizational collateral.

Development and Executive Support: Support fund development initiatives, grant proposals, presentations and other projects as assigned. 

Partnerships: Lead efforts to build, manage and maintain strategic partnerships with businesses.  

Management: Manage the day-to-day internal and external communications and marketing activities of the companies; provide line management and support to staff within the communication team. 

Monitoring & Evaluation: Monitor and forecast an accurate communications budget; monitor and evaluate ongoing activities and make adjustments to implementation as needed. 

Undertake other duties as may be reasonably required from time to time.

QUALIFICATIONS & EXPERIENCE

-    Minimum 7 years of experience in a communications or marketing role;
-    Experience in project management with a proven track record of delivering on objectives;
-    Experience of developing and implementing media or marketing campaigns;
-    Experience of representing an organization to the public and/or media;
-    Ability to manage workload and work to tight deadlines;
-    Prior experience supporting multiple teams.

EDUCATION

To have a bachelor’s degree in Journalism, Marketing, Communications, Public Relations or relevant field. Having a master’s degree in communications is a plus.

SKILLS

-    Must be confident communicator and presenter;
-    Excellent interpersonal and communication skills;
-    Strong writing, editing, proofreading, layout and design, and ability to present concepts verbally; 
-    Effective team and networking skills;
-    Attention to details and possess excellent organizational and planning skills;
-    Superior project management and time management skills;
-    A wide degree of creativity and latitude; 
-    Self-motivated with a positive and professional approach to management;
-    The ability to drive and use a car for work and to work across different locations. 

LANGUAGE PROFICIENCY

Fluency (written and spoken) in English and Arabic. 

CORE VALUES & PERSONAL QUALITIES

-    Commitment;
-    Diversity & Inclusion;
-    Integrity;
-    Proactive enthusiastic style;
-    Making things happen;
-    Good judgment – able to identify priorities, risks and key issues; and
-    A personal commitment to continuous self-development.  

HOW TO APPLY

A cover letter along with a resume and the names of two referees should be sent to

[email protected]

The position will remain open until filled, anyone interested in the position is encouraged to apply early in the process.

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