MEAL Officer

Role : MEAL Officer

Duty station:  Hebron Office, with frequent visits to north WB communities

Reports to : MEAL Manager

WeWorld is an independent Italian organization that has been working in international cooperation and humanitarian aid for 50 years. Present in 27 countries with more than 120 projects, WeWorld operates in the following areas of assistance: humanitarian aid (prevention, emergency relief and rehabilitation), food security, access to water, health and hygiene, education, human rights (gender equality, prevention and combating violence against children and women, migration), global citizenship education, quality teaching and international volunteering. WeWorld works mostly with girls, boys, women and youth, actors of change in every community for a fairer and more inclusive world. WeWorld supports people overcoming emergencies and guarantees a life with dignity, opportunities, and a better future through human and economic development programs, in the framework of the 2030 Agenda.

WeWorld Monitoring, Evaluation, Accountability, and Learning (MEAL) system ensures the effectiveness and assesses the impact of project and programs. WeWorld MEAL staff is tasked with the systematic tracking and monitoring of project activities, capturing both qualitative and quantitative data. Additionally, it actively supports the in-country offices’ programs and departments by ensuring the delivery of high-quality services, leveraging knowledge, Ensuring Accountability to Affected Population, coordinating and assessing the efforts of local Implementing Partners. WeWorld MEAL system also contributes to grant management by providing support in reporting and proposal development.

1. Purpose of the role

Reporting to the MEAL Manager, the MEAL Officer supports the Monitoring, Evaluation, Accountability and Learning activities of WeWorld. The MEAL Officer contributes to overall program quality through the implementation of MEAL strategies and applying tools that enhance the effectiveness, efficiency and sustainability of WeWorld’s projects. The Officer will collaborate closely with the MEAL staff and program teams to ensure that all WeWorld’s MEAL requirements are met.

The MEAL Officer will provide technical support to WeWorld’s projects in multi-sectoral emergency, WASH, education, protection, and livelihood sectors amongst others, and oversee the MEAL activities, including but not limited to: take part in designing tools and surveys, carrying out monitoring field visits, roll out data collection activities, handling accountability mechanisms, drafting reports, ensuring data confidentiality and security as well as data analysis as needed. The Officer will provide support to WeWorld staff and will work closely with partners staff in the implementation sites, providing capacity building/coaching sessions where relevant. The MEAL Officer will be based in Hebron office and will be required frequent travels to WeWorld’s Areas of Intervention in the West Bank on regular basis.

2. Main functions and duties

Monitoring and Evaluation

• Support the MEAL Manager in creating specific methodologies, MEAL plans and tools for the monitoring and evaluation processes of the activities throughout the duration of projects.
• Support the MEAL Manager in liaising with partners and consortia.
• Conduct regular monitoring field visits (on-site monitoring, quality spot checks, support to learning activities etc.) in WeWorld Areas of Intervention and provide timely feedback.
• Ensure accuracy, confidentiality, and security of qualitative and quantitative data.
• Ensure that the data queries, requests, and reports are supported and addressed in an accurate and timely manner according to WeWorld’s and donors’ requirements.
• Support and lead Post-Distribution/Implementation Monitoring (PDM/PIM) exercises and need assessments, eligibility assessments, internal baseline, endline evaluations and ad-hoc data collection activities.
• Update and report on the Activity Tracker, Indicator Tracker and any other relevant performance monitoring tool.
• Draft reports on a regular basis to inform the MEAL coordination on the activities conducted as well as to capitalize on the data collection activities performed.

Accountability and Learning

• Support in drafting internal MEAL guidelines, strategies and Standard Operating Procedures (SOPs) at mission level.
• Assume responsibility for the implementation of and compliance with WeWorld’s Feedback and Complaint Response Mechanism, tools and Standard Operating Procedure (SOP).
• Ensure implementation of and compliance with WeWorld’s policies (PSEAH, Child Safeguarding, Code of Ethics and Conduct, etc.).
• Identify strengths and weaknesses in existing data collection and propose solutions, suggesting ways to facilitate data management among projects’ teams and other WeWorld departments.
• Analyze and discuss findings based on regular monitoring data.
• Support MEAL-related capacity building activities for all WeWorld’s program staff.
• Support, train, and monitor the daily workers who are contracted periodically for data collection.
• Capitalize on MEAL-related activities drafting reports, guidelines, presentations, and manuals or organizing capitalization exercises, workshops, and sessions when needed.
• In collaboration with the MEAL Manager, facilitate learning events and disseminate lessons learnt.

Carry out other related activities as assigned by the MEAL Manager as deemed necessary.

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Essential Requirements

• University degree in social sciences, international cooperation, politics and international affairs, statistics, or related disciplines.
• Minimum 3 years of experience within NGOs, including minimum 2 years within M&E/MEAL department, and minimum of 1 year with INGO.
• Experience in mobile data collection tools such as KoboToolBox, ODK, Survey123 is mandatory.
• High proficiency in Microsoft Office 365 (especially Excel, Word and Outlook) is mandatory.
• Proven technical skills in monitoring and evaluation and experience with both qualitative and quantitative data collection and analysis is mandatory.
• Good analytical and writing skills and good capacity to produce high-quality reports in English is mandatory.
• High proficiency in English and Arabic, both written and spoken is mandatory.

Skills and Abilities

• Strong communication, interpersonal, negotiation, and diplomacy skills
• Strong organizational skills and ability to effectively manage multiple tasks
• Ability to multi-task and cope with competing demands under tight deadlines
• Capacity to work autonomously and in problem prevention/resolution
• Integrity in line with Humanitarian Principles and ethical standards
• Cultural, gender, religion, age, disability sensitivity and adaptability
• Strong commitment to WeWorld mission and values

Desirable Requirements

• Previous experience in working in WASH/Water Governance, Livelihood, Material Assistance, Education or Local Development Planning projects.
• Demonstrated experience in implementing Feedback & Complaint Response Mechanisms is preferred.
• Proficiency in SQL, Python, or R for data manipulation and experience with data visualization tools like Tableau, Power BI, or Matplotlib are an advantage.
• Valid driving license

Interested qualified candidates should Click on Apply Now no later than 06 April. 2025. COB

Noting that the CVs and applications should be submitted only in English.

Any CV that does not clearly list the employer, position, and timeframe (month/year) of experience will be excluded from the application process

WeWorld is an equal opportunity organization and will not allow discrimination based upon age, ethnicity, ancestry, gender, national origin, disability, race, size, religion, sexual orientation, socioeconomic background, or any other status prohibited by applicable law. WeWorld has also a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of our staff, related persons or partners. Safeguarding checks are part of the selection process. WeWorld commitment to being a safe organization begins with the staff recruitment process which includes meticulous checks, such as criminal records checks or check disclosure of previous convictions, to ensure children and vulnerable people are safeguarded and abuse is prevented. WeWorld promotes a welcoming, diverse and discrimination- and harassment-free workplace and expects the highest standards of behaviour from all its staff, who are requested to adhere to the principles and behavioural rules defined in the CoEC and the Organisational Policies. The CoEC and all the internal policies can be found here: https://www.weworld.it/en/about-us/transparency.