MEDICINES DISPENSER

Médecins Sans Frontieres “Doctors Without Borders” is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed or political affiliation

MSF-Belgium is currently seeking to hire  MEDICINES DISPENSER

Contract Duration: 3 months , renewable.

Position in the Organization

Reports to (Hierarchical): Pharmacy Manager

Reports to (Functional): Pharmacy Manager

Job Family: Medical & Paramedical

Supervises (Function):

Main Purpose

To provide an accurate, timely, and qualitative dispensing service of drugs according to medical prescriptions and MSF protocols, standards and procedures in order to improve the patient’s health conditions

Accountabilities

•          Dispensing medication to patients according to medical prescription, ensuring the medication is labeled with the correct drug name, strength, quantity, expiry date, directions for use and additional required information and providing clear instructions and advice on how to take the drug, when, how long, how to store, possible side-effects and any other relevant warnings. Making sure the patient understands in order to ensure correct treatment.

•          Adhering to MSF practice policies and procedures for dispensing medicines, in particular those relating to controlled drugs and ensuring respect of confidentiality in dispensing

•          Placing accurate and timely orders with the central stock, maintaining minimum stock levels of medicines, checking expiry dates and storage conditions and ensuring no medicines or material are taken out of the dispensary without authorization

•          Maintaining accurate dispensing records and regularly reporting them to his/her technical reference. Ensuring returned and out-of-date medication is safely removed to a well designated quarantine zone for unwanted pharmaceuticals, separated from the normal stock

•          Organizing and keeping clean the dispensing area, ensuring cleanliness and care in handling medicines to avoid contamination and mix-up. Maintaining dispensary equipment, ensuring it is clean, accurate and in a good state of repair.

•          Maintaining the integrity and security of the dispensary by admitting only authorized personnel and ensuring that all medicines are stored as appropriate. Reporting immediately to the technical reference on any problem arising in the service (especially loss, robbery, quality problems with medicines (abnormal changes in colour, consistency, and odour) damage of medical equipment or medicines).

•          Carrying out Patient Therapeutic Education (PTE) and interacting with patient using a patient based approach to accompany chronic disease (HIV, TB, etc.) patients along their visits. Receiving patients, informing about treatment and adherence, giving appointment for the next drug delivery. Informing the medical doctor in case of lack of adherence and identifying the reasons and finding solutions to improve adherence.

•          Understanding, recording and informing on any complaint received from patients related to medicine use or side effects.

MSF Section/Context Specific Accountabilities

Medicine Dispensing:

• Dispense medicines as per medical prescriptions from healthcare professionals.
• Ensure accurate labeling of medicines with patient details and usage instructions.
• Monitor and control the stock of medicines, informing the Pharmacy Manager of any shortages.

Patient Interaction:

• Provide clear and concise information to patients regarding the proper usage of prescribed medications.
• Address patient queries and concerns related to medicines with empathy and professionalism.
• Collaborate with healthcare professionals to clarify prescription details and ensure patient safety.

Pharmacy Operations:

• Maintain cleanliness and order in the pharmacy area.

·       Observe Good Storage Practices (GSP), Good Distribution Practices (GDP), and Good Pharmacy Practices (GPP) in the pharmacy dispensary.

• Assist in periodic inventory checks and contribute to the proper documentation of pharmaceutical activities.

·       Carry out inventories and monitor stock performance indicators of medicines, their typicality, and causes, and submit periodic reports.

Compliance and Documentation:

• Adhere to legal and ethical standards related to medicine dispensing.
• Maintain accurate records of dispensed medicines, prescription details, and patient information.
• Collaborate with the Pharmacy Manager to ensure compliance with regulatory requirements.

Communication and Teamwork:

• Collaborate with the medical team to understand specific patient needs and treatment plans.
• Communicate effectively with other healthcare professionals to enhance patient care and safety.
• Conduct training or capacity building of the staff on related topics upon request.
• Do any other work entrusted to her/ him by the line manager.

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Education

First University degree in Pharmacy or Pharmacy assistant diploma with a valid license.

Experience

Working experience of at least 2 years is essential. Having worked in MSF is highly desirable.

Languages

Good level of reading and speaking English.

Knowledge

Essential knowledge of basic mathematics and use of measuring equipment.

Competencies

·       Multitask Management,

·       Planning capabilities, organizational skills, Management skills,

·       Communication skills,

·       Excellent Computer skills (good knowledge of MS Office especially Excel).

This job description may be amended in line with the activities or evolution of the Mission.

Interested candidates should submit their CV and cover letter in English, with reference details to: 

Médecins Sans Frontières, Human Resources Department – Gaza Project

[email protected]

Mentioning as email object: MEDICINES DISPENSER

Deadline: 22/02/2024 End of the day