Monitoring, Evaluation, Accountability & Learning Officer

Monitoring, Evaluation, Accountability & Learning (MEAL) Officer

Who are we?

 The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Overall purpose of the role 

The MEAL Officer will support the monitoring, evaluation, accountability, and learning functions of the oPt program, ensuring effective data collection, analysis, and reporting for evidence-based decision-making. The role will focus on direct implementation and partnership-based programs, strengthening MEAL frameworks, tracking key performance indicators, managing the CFM system, and supporting capacity-building efforts for staff and partners in Gaza.

The officer will work closely with the MEAL Coordinator, project managers all the DRC program staff, & staff from partner agencies.

Duties and Responsibilities

Data Management, Monitoring & Reporting

• Manage and maintain MEAL project databases (IPT, Logframe, MEAL plan, CFM report, Learning Tracker) for DRC projects as guided by the MEAL coordinator.
• Update the MEAL plan and Indicator tracking table (IPT) with consultation with Project and Programme Team.
• Support project teams and partners in planning and executing MEAL activities, including data collection, data management, analysis, and reporting.
• Ensure timely and accurate data entry, updates, and storage of MEAL related reports in line with project requirements.
• Utilize appropriate data collection methods (mobile data collection when available or paper-based forms when necessary).
• Ensure project data is AGD-disaggregated (Age, Gender, Diversity) and aligned with donor and organizational requirements.
• Analyze data and contribute to monthly, quarterly, and annual reports to inform programmatic decisions as advised by the MEAL coordinator.

Monitoring, Evaluation & Learning

• Participate in baseline, mid-term, and endline evaluations, ensuring data quality and compliance with MEAL standards.
• Support external advisors/consultants in conducting surveys, assessments, and impact studies upon request.
• Conduct Monitoring Field Visits, FGDs, KIIs, and Post-Assistance Monitoring to gather qualitative and quantitative data.
• Ensure the Indicator Performance Tracking Tool (IPT) is updated monthly by the project team and partners.
• Document and share lessons learned from monitoring data, grant closure reviews, evaluations, and project studies.

Accountability to Affected Population

• Ensure the project team and partners are well equipped with CFM IEC materials to be distributed during DRC and partner activities.
• Conduct community visits and feedback sessions to assess beneficiary perceptions and satisfaction upon request.
• With close coordination with the program team and CFM focal points at each project and partner level, ensure timely management and follow-up of feedback, ensuring a safe, transparent, and responsive process.
• Support analysis of the CFM trends to improve responsiveness and program adaptation.

Capacity Building & Partner Support

• Support the MEAL coordinator in developing training materials and facilitating learning sessions for MEAL capacity strengthening.
• Support the MEAL coordinator in facilitating training and coaching project teams and partners on MEAL tools, data collection, and reporting.
• Support partners in fulfilling MEAL requirements, including assessments, reporting, and compliance. Provide guidance as required
• Train, supervise and train enumerators to carry out MEAL activities whenever requested by the MEAL coordinator.

Other Responsibilities

• Ensure proper filing and documentation of MEAL data.
• Support recruitment and onboarding of new MEAL staff when needed.

Perform any other MEAL-related tasks assigned by the MEAL Coordinator.

In this position, you are expected to demonstrate DRC’s five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 6 months with a possibility of extension based on performance and funding

Position Band:  This position will be placed at Management band (H non-management)

Start date: 1 June 2025

Duty station: Gaza

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National.

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Experience and technical competencies: 

University degree in a relevant field, such as Social Sciences, Statistics, Development Studies, Economics, Monitoring & Evaluation, or a related discipline.

• Minimum of 2 years of relevant experience in social work, community development, NGOs, or the humanitarian sector, with a focus on MEAL, data management, or accountability.
• Experience working with NGOs and humanitarian programs, particularly in data collection, monitoring, and reporting.
• Proficiency in MS Office (Excel, Word, PowerPoint) and basic knowledge of data analysis tools and practices (both qualitative and quantitative).
• Familiarity with MEAL methodologies and frameworks, including data collection, indicator tracking, and accountability mechanisms.
• Ability to work with mobile data collection tools (e.g., KOBO Toolbox).
• Previous experience with information management systems (ActivityInfo) is an advantage
• Previous experience with organizational capacity assessments and capacity building on MEAL is an advantage
• Strong analytical and problem-solving skills, with the ability to manage large datasets and generate reports.
• Excellent interpersonal and communication skills, with experience engaging with diverse communities and stakeholders.
• Advanced proficiency in English (written and spoken) and fluency in Arabic.

Ability to work effectively in a fast-paced environment, with flexibility and problem-solving capabilities.

Interested to apply? All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. 

Closing date for applications: April 23, 2025

For further information about the Danish Refugee Council, please consult our website drc.ngo.