Office Equipment Maintenance Engineer

Synergia for Workforce Management is seeking an Office Equipment Maintenance Engineer to join a Local Technology and Investment Ltd company.

Synergia invites Job applicants for a "Equipment and Maintenance Engineer" with expertise in office equipment and proven technical, interpersonal, and communication abilities.

Duties and Responsibilities:

1. Routine Preventive Maintenance

• Perform scheduled maintenance on office equipment (printers, copiers, scanners, and related devices) following predefined procedures to ensure optimal functionality and minimize downtime.
• Replace consumables (toners, drums, rollers) and ensure the correct installation to maintain print quality and hardware efficiency.
• Assist in maintaining a maintenance schedule and tracking performance trends.

2. Basic Troubleshooting & Incident Resolution

• Diagnose and resolve common hardware and software issues using structured troubleshooting steps.
• Guide users on basic fixes (e.g., clearing paper jams, adjusting settings) and escalating complex faults to senior engineers.
• Log incidents, actions taken, and resolutions to maintain an accurate service history.

3. Installation & Configuration Support

• Assist in installing and configuring new equipment in accordance with standard guidelines, ensuring seamless integration with office infrastructure.
• Verify proper functionality post-installation and provide end-user guidance.

4. Documentation & Reporting

• Maintain detailed records of maintenance activities, service requests, and repair actions.
• Generate reports highlighting maintenance trends, recurring issues, and deviations from normal operation.
• Assist in tracking spare parts inventory and notify supervisors of shortages.

5. End-User Support & Communication

• Provide basic technical assistance to office staff, answering equipment-related inquiries and offering guidance on proper usage.
• Follow structured escalation protocols for issues beyond the junior role's scope.

6. Compliance & Safety Adherence

• Adhere to company safety policies, manufacturer guidelines, and environmental regulations for handling consumables, electrical components, and hazardous waste.
• Identify and report potential risks (e.g., overheating, improper toner disposal) to maintain a safe working environment.
• Ensure proper disposal and storage of used cartridges, fuser units, and other consumables.

7. Continuous Improvement & Learning

• Participate in training programs and hands-on learning to enhance technical skills.
• Provide feedback on maintenance procedures to improve efficiency and adapt to new technologies.
• Stay updated with firmware and software updates, assisting in their supervised implementation.

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Requirements:

• Diploma or associate degree in: Electrical or Electronic Engineering, Mechatronics or Mechanical Engineering, Computer or IT Support, Industrial Technology or Office Equipment Maintenance.
• Junior Level (0-2 years) – Ideal for candidates with hands-on experience in office equipment maintenance, troubleshooting, and basic repairs.
• Technical Training & Certifications: CompTIA A+ (for hardware troubleshooting). Basic networking knowledge (for networked printers/scanners)
• Proficiency in English to read technical specifications and catalogs.
• Valid car driving license.

Work Nature: 80% Fieldwork and 20% Office work.

Application Instructions:

Interested candidates must apply by visiting our application portal at: synergia.skillstx.app and in the Role based survey you should just choose the “Office Equipment Maintenance Engineer” Applications must be submitted no later than 8/ 03/2025.