Operations Manager

Job vacancy

“Alibdaa” Microfinance company is a Palestinian private shareholding company, dedicated solely to the delivery of sustainable financial services to Palestinian households, particularly micro and small entrepreneurs. Alibdaa established in accordance with the current situation of the Palestinian MFIs regulatory framework under the supervision of Palestinian Monetary Authority (PMA). Al-Ibdaa is the product of a partnership between AGFUND based on His Highness’, Prince Talal Ben Abdul-Aziz, initiative to establish microfinance banks for the poor in the Arab World, and the private sector.

Job vacancy: Operations Manager.
Work station: Head office-Ramallah
Job type: full time.
Deadline for receiving applications:9/10/2016.

Job Requirements:
Education: Bachelor’s degree in Business administration, banking and finance or other related field.
Experience: minimum three years of experience in microfinance field.

Personal and technical skills:

-Leadership Skills
-Representation Skills
-Analytical and financial skills
-Ability to prepare reports.
-English Language

Duties and responsibilities:

-Prepare and develop the operations department policies, procedures and manuals.
-Develop products that fulfill the targeted segment needs.
-Follow up Alibdaa branches by field visits.
-Create Annual/semi-annual/ quarterly/monthly plans to maintain high productivity and profitability.
-Participate in market surveys and research in order to identify the client’s needs and client’s satisfaction of the provided services.
-Follow up the portfolio quality, repayment rate, delinquency and analyze the causes to follow the right procedures.
-Planning with HR department to deliver trainings and capacity building programs for the operations staff.
-Ensure to deliver competitive micro financing services with high quality that matches the company’s mission and vision.
-Any other duties related to the mentioned position.

For submitting please send your CV to

[email protected]

with mentioning the position you’re applying for in the subject.

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