Operations Manager

Job Opportunities

A New Lending Company is looking to fulfill the following position in its office in Iraq 

Operations Manager:  to manager and supervise all work activities of concerned units, including all branches and the implementation of business development plans by managing the sales and marketing activities to achieve the set goals and objectives. 

 Responsibilities

• Attain overall portfolio growth and quality goals and targets. 
• Develop and maintain loan projections and in setting performance targets for branch managers and loan officers.
• Help prepare and review annual and quarterly branch budgets and projections in coordination with Finance Manager.
• Establish credit policies and procedures in coordination with General Manager  
• Oversee implementation of credit activities and ensure credit policies, procedures and standards are followed.
• Monitor credit performance of each branch office (portfolio quality, monitoring, etc.) and of the loan applications. 
• Provide technical assistance to each branch team as needed. 
• Communicate regularly with branch managers and regional coordinators through site visits, monthly meetings and other means on their performance including progress towards targets, portfolio quality, efficiency, branch level sustainability.
• Collaborate with Finance Manager and General Manager on portfolio projections, loan write off,. 
• Report to General Manager on branch and overall institution activities, targets, plans, performance, and corrective measures. 
• Oversee the development of marketing materials and approaches. 
• Participate in loan review committee meetings.
• Coordinate with Director on product development and establishing new branch offices. 
• Participate in the recruitment, hiring, training and evaluation of the branch staff and operational department staff. 
• Coordinate with HR and Branch Managers on training for department staff   and Branches including the development of training materials.

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Role Requirements

• Bachelor's degree in the field of administrative or financial and banking sciences.
• Practical experience of no less than (10) years in the field of banking, at least (3) years of which are in the field of financing small projects (Microfinance).
• Knowledge of the policies and procedures that govern work related activities and their latest updates.
• Knowledge of laws and legislative frameworks and the guidelines of the Palestinian Monetary Authority.
• Knowledge of the various microfinance market.
• Knowledge of the services and products provided by the company.
• Highly skilled in leadership, supervisory and administration.
• Highly skilled in strategic planning.
• Able to manage objective-based performance appraisal.
• Able to negotiate.
• Able to motivate and team player.
• Able to make decisions and solve problems.
• Able to communicate and manage personnel.
• Good command of English (writing, reading and speaking).
• Conversant with computers and its various related applications.

Please send your CV and A cover letter stating why are you interests in applying for the Job  to Email [email protected]

no later than 31 July 2023