Operations Officer

Stars of Hope Society (SHS) Located in Ramallah, a non-profit association, registered by the Palestinian Authority, and founded in 2006 under the charitable Association and civil Bodies with license number RA-22493-C.

Stars of Hope Society is a lead organization for women with all types of disabilities in Palestine. It is a woman-centered organization, which works on a collective model. Women with disabilities run our organization, to help and empower other women with disabilities. It is the only organization of its kind in Palestine and one of a very small number internationally.

Stars of Hope Society is seeking a qualified person to fill the position of an Operations Officer.

The Role:

The Operations Officer to SHS under the supervision of the Executive Director will ensure the smooth and efficient functioning of SHS’s administrative, human resources and procurement functions in Ramallah & Gaza.

 Key Duties and Responsibilities:

Human Resources:

• Responsible for coordinating the hiring process, including job offers and onboarding,
• Responsible for implementing HR policies and procedures,
• Responsible for handling employees’ relations issues and conflicts,
• Responsible for managing the performance appraisal process,
• Responsible for maintaining accurate and up-to-date employees’ records and files,
• Responsible for utilizing HR software and technology for efficient HR operations,
• Responsible for maintaining proper filing for all related matters,
• Any other duties as assigned by the direct supervisor.

Procurement:

• Responsible for all tendering activities with projects team, and procurement processes,
• Responsible for drafting and reviewing contracts and agreements,
• Responsible for developing and issuing RFPs and bid requests,
• Responsible for implementing procurement policies and procedures,
• Responsible for maintaining proper filing for all related matters,
• Any other duties as assigned by the direct supervisor.

Admin:

• Responsible for all administrative tasks and overall day to day office management,
• Responsible for coordinating workshops and field visits related to the projects, and follow-up during the activities to ensure proper implementation,
• Maintain office supplies and equipment,
• Any other duties as assigned by the direct supervisor.

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Qualifications:

• A Bachelor’s Degree in Business administration or any related fields
• At least 3 years of professional relevant work experience
• Previous working experience with Non-Governmental Organizations and/or Donor organizations
• Strong interpersonal and communication skills
• Good command in Arabic and English
• Multi-tasking skills, and working under pressure 
• Good Knowledge in MS Applications (Excel, word, …etc)  

Please send your resume with a cover letter (subject Operations Officer - Name) to [email protected] and a copy to  [email protected] no later than 23/12/2023.