Part-time Receptionist / Admin assistant

The Norwegian Refugee Council is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced persons. We advocate for their rights and assist with shelter, education, food distribution, and counselling on repatriation

 

The Norwegian Refugee Council (NRC) re-established its presence in the Occupied Palestinian Territory in January 2009 and is developing programme activities in the sectors of shelter, education, food security and the provision of information, counselling and legal assistance (ICLA). The long term objective of the programme is to contribute to improved protection and living conditions for refugees and internally displaced persons in the oPt.

The ICLA programme is concentrating on providing legal assistance, particularly related to housing, land and property issues, for those displaced or facing displacement in the West Bank (Area C and East Jerusalem) and in Gaza. In late 2009, the NRC commenced a legal assistance programme in Gaza and established a legal aid centre staffed by qualified lawyers who provide free legal assistance.
 
NRC requires a part-time receptionist/admin assistant for NRC’s legal aid centre. The part-time receptionist/admin assistant will work under the direct supervision of the ICLA Project Manager for Gaza. Working hours are 8:00 to 12:00 from Sunday to Thursday. This is a new position and the terms of reference may change during the course of the contract period.
 
RESPONSIBILITIES
 
-Responsible for all reception duties related to the Legal Aid Centre, including welcome clients; contacting clients by phone, answering phone and taking messages;
-Ensure that clients have a comfortable space to fill evaluation forms;
-Translation and interpretation with clients when required;
-Responsible for keeping the reception area tidy and welcoming;
-Responsible for taking bookings for the ICLA meeting room and ensuring that it is kept in order;
-Provide administration cover and support to other NRC departments if requested;
-Work closely with the other ICLA staff and ensure good team work and spirit;
-Carry out other relevant project duties as requested by the supervisor.
 
SKILLS AND QUALIFICATIONS REQUIRED
 
-Qualified holder of a relevant administration or related certification with a minimum of 2 years work experience.
-Experience working for an international non-governmental organisation is desirable.
-Experience in a similar role would be an asset.
-Ability to work independently and with limited supervision.
-Able to work well in a team.
-Excellent command of English and Arabic both written and orally.
-Excellent presentation.
 
All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organisational values: Dedicated, innovative, inclusive and accountable.
 
Commencement:As soon as possible
Contract period:Until end of February 2012 (with possible renewal)
Salary/benefits:According to NRC’s general directions pay commessurate with experience and benefits provided.
 
 
Cover letter and curriculum vitae in English are to be submitted by email to [email protected]
Please ensure that you state the title of the post that you are applying for as subject of your email. 
Closing date:  12 May 2011

The Norwegian Refugee Council has 2000 committed and competent employees involved in projects on four continents, to give refugees and internally displaced persons a better life and future. In addition we have one of the world’s largest standby forces with 600 professionals, ready to be deployed on 72 hours notice when crisis occur.