Parts Officer

A Parts Officer employee should be able to excute forecasting of parts needs and ordering parts to maintain optimal inventory levels. Monitoring the current parts inventory. Pricing parts to maintain profitability. Receiving parts, including placing them into inventory and properly labeling them.

1. Objective: Accurately identify customer parts requirements

• Maintain an up-to-date knowledge of new or updated parts, and ensure parts bulletins, lists and catalogues are read and stored
• Remain aware of seasonal requirements and of parts needed in the event of a Brand recall or special offer in the Parts Department
• Attend training courses to develop job-related knowledge
• Liaise with Parts Manager to monitor lost sales for inventory control

2. Objective: Maintain parts stock and stock records

• Ensure all stock is kept securely and in good condition
• Maintain stock control and guard against any unauthorised removal of parts stock
• Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the parts manager
• Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued
• Assist the parts manager in all aspects of stocktaking

3. Objective: Process parts orders efficiently

• Ensure all paperwork, documentation and parts requisitions are completed accurately
• Ensure all credit sales transactions are to an authorised signatory or approved account, and cash and cheque payments are received and stored securely
• Place special orders as necessary, balancing the needs of economy and speed of delivery according to parts manager guidelines
• Source the availability of additional parts from outside the retailer

4. Objective:  Ensure the highest level of customer satisfaction

• Satisfy customer requirements by identifying parts accurately

5. Objective:  Contribute to departmental compliance with company policies and industry guidelines

• Ensure the department is kept clean and tidy
• Ensure the correct recycling of all disposed and damaged items in line with environmental regulations
• Adhere to all Health and Safety and Company policies and procedures
• Ensure Brand procedures appertaining to recycling/exchange units are adhered to

6. Operational Focus

• Maintain parts stock
• Handle incoming stock entering storage
• Process customer orders for parts
• Deal with returned parts and complaints
• Use technology effectively
• Manage own performance
• Contribute to effective working
• Contribute to improved parts processes

Jobs.ps, Ltd. All Rights Reserved.

1. BA/dipolme in Mechanical Engineering 
2. A minimum of two years experience.
3.  Good english skills.
4. Teamwork ability.
5. Communication and interpersonal skills.
6. Ethical behaviour.
7. Open-mindedness.
8. Self-confidence.
9. Create and maintain positive working relationships.
10. Computer skills, including experience of operating word processing and database packages, email and internet.

Email: [email protected]