Program Coordinator

Program Coordinator

Location: Ramallah, West Bank

Position Status: Full-time, Regular employment

Duration: One year with possibility of extension

Department: Programs - Positive Youth Engagement Program/ USAID 

Closing Date:  17th- May - 2022 Midnight

Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action—helping people triumph over adversity and build stronger communities from within. Now, and for the future. In Palestine, Mercy Corps has been working hand-in-hand with local communities and partners since the 1980s and has staff in three offices based in East Jerusalem, West Bank, and Gaza. Mercy Corps work aims to increase the capacity of Palestinian’s civil society to promote inclusive social and economic development, long-term recovery, and respond to humanitarian need.

Program / Department Summary

Mercy Corps and International Youth Foundation (IYF) are implementing the 5-year USAID-funded Positive Youth Engagement (PYE) activity, a multi-sectoral youth project designed to address the challenges of Palestinian youth in Gaza, the West Bank, and East Jerusalem. Through a selected group of national partner organizations and community-based organizations (CBOs), PYE will support marginalized youth aged 10-19 at risk of social marginalization by improving education, health, employment, community engagement and other needs as identified through diverse, community-supported assessments. By increasing opportunities for Palestinian youth to realize their potential and to effectively contribute to social and economic development, vulnerable youth will be able to transform into productive, contributing citizens who are connected to, and engaged in their communities.

To set youth on positive and peaceful pathways to become productive, contributing citizens, PYE will deliver a three pronged, mutually reinforcing program segmented by gender and age across the targeted communities:

1. Core programming that supports, protects, prepares, and engages adolescents in safe spaces located within a strong network of CBOs;
2. Tailored packages of activities, resources, and referrals that will set youth on individually selected pathways building on the core curriculum to increase opportunities for youth to effectively contribute to social and economic development; and
3. Opportunities for sustained community engagement and leadership through youth-led pathways and councils, community and social media campaigns, and mentorship of subsequent cohorts as part of sustainable community youth networks

General Position Summary

The Program Coordinator will provide programmatic and administrative support to the PYE team and network of local partners and stakeholders. The PO will work closely with the Partnerships Senior Manager on all aspects of the program and provide effective and efficient support to ensure smooth implementation. The Program Coordinator will assist in organizing and following up on various interventions, providing programmatic, administrative, and procurement support. In addition, the Program Coordinator will support in information gathering and reporting. The Program Coordinator will also follow up with the finance department on preparing and submitting payment requests according to stated requirements and guidelines.

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Responsibilities and Duties

• Support the Partnerships Senior Manager in the planning and set up of activities, including engagement with relevant partners and other key stakeholders.
• Support in organizing training sessions, workshops, and field visits as required.
• Participate in implementing the project with effective day to day monitoring of its activities.
• Assist the PYE team in reviewing and preparing documentation on the procurement of goods and services, and support contract tracking. 
• Manage the development of purchase requests for the PYE learning and pathways activities using Mercy Corps’ internal systems.
• Follow up on procurement activities with the Mercy Corps’ procurement and finance team.
• Provide any required support to the local partners when planning and implementing program activities.
• Assist in the preparation of the regular reports related to the progress of the program activities.
• Facilitate field visits for Mercy Corps staff and donor agency visitors as required.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its mission.
• Other duties as required.

Organizational Learning 

As part of our commitment to organizational learning – and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – Mercy Corps expects all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to the partners and to international standards guiding international relief and development work, while actively engaging partner communities as equal partners in the design, monitoring and evaluation of our field projects.

Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Authority and Accountability

Reports Directly to: PYE Partnerships Senior Manager

Works Directly with: Admin, Finance and Procurement departments, as well as program partners and participants.

Knowledge and Experience 

• University degree in English Literature and Translation, Business Administration, Information Management, or any other related field.
• At least three years of work experience in a relevant field.  Experience in information management, administration or a highly organized role in other fields will be of value.
• Excellent computer skills, including expertise in MS Office, Google Drive, and other applications.
• Ability to perform several activities simultaneously, while maintaining a controlled presence.
• Strong team player and communicator.
• Strong organizational skills.
• Understanding of the local and regional social, political, and economic context, and a talent for communications with people across all levels of society.
• Excellent writing skills in English and Arabic.

Success Factors

The successful candidate will be capable of multitasking, excellent management, facilitation, and communication skills with strong personality, have initiative, drive, and energy, and experience engaging with local and national partners from the civil society, public, and private sectors. The ideal candidate will have the ability and curiosity to work comfortably and effectively with team members of varied work styles and cultures, follow procedures and meet deadlines with flexibility and creativity in planning and problem solving. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

Qualified persons with disabilities are highly encouraged to apply.

Interested candidates who meet the qualifications, are highly encouraged to apply.

Please fill this online Application no later than Sunday, 17th July 2022 - Midnight

Only short-listed candidates will be contacted.