Programme Assistant

•  Perform specialized and/or standardised processes and activities within the specific technical area of work supporting alignment with wider programme policies and guidelines.
• Within the specific area of responsibility, compile data and support analysis and preparation of reports (e.g. food assistance needs, resource utilization, programme status, performance) in order to support operational decision-making.
•  Perform accurate, timely recording of data within the specific technical area of work  
• Work and exchange information with internal counterparts to support effective collaboration, implementation and monitoring of ongoing project activities.
• Follow up on all tickets received through the hotline dedicated to WFP service provision/UN cash project, take the necessary action by (resending pin codes, updating beneficiary mobiles number, guiding the beneficiary on the delegation process to follow as requested, an issue with the redemption process and complaint about shops /agent)
• Close the solved issues/tickets in the system
• Provide technical support and assist in the implementation of WFP Gaza various programme activities of (Institutional Feeding (IF), Cas Based Transfer (CBT)- shops- Social Behavior Change (SBCC)) as required.

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Education: Completion of a university Degree in the related functional area is desirable.
Language: Fluency in both oral and written communication in English  and Arabic languages 

Experience: at least 5 years of relevant  work experience  

How to apply:

Internal Applicants

External Applicants

 Application guidelines for internal candidates - Please use your internal candidate profile.

1. View the job description and click on the link next to ‘Internal candidates’
2. Click on ‘Apply’
3. Update your profile if needed
4. Answer all questions marked with a red star (mandatory)
5. Answer all questions related to UN languages (i.e rate your level in the 6 UN languages)  
6. Have an updated CV in English and submit it online  
7. When applying, keep saving your application

 Application guidelines for external candidates

1. View the job description, click on the link next to ‘External candidates’
2. Click on ‘Apply’
3. Click on ‘Create an account (If not created already)

1. Answer all questions marked with a red star (mandatory)
2. Answer all questions related to UN languages (i.e rate your level in the 6 UN languages)  

1. Create your CV  in English and upload it online
2. Apply