Project Officer (CVA)

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961. In JWBG, CRS currently supports programs in the sectors of humanitarian relief, livelihoods, civil society strengthening, and social justice promotion through its field offices, in Jerusalem, Gaza, Ramallah, and Bethlehem. CRS is working to provide rapid emergency assistance to conflict affected communities in Gaza and the West Bank in the sectors of multi-purpose cash; shelter; psycho-social support; food assistance; and water, sanitation, and hygiene (WASH). For further information about CRS, please visit: www.crs.org. 

Job Summary:

CRS is seeking a Project Officer under the Cash and Voucher Assistance (CVA) portfolio in the West Bank. CRS is currently implementing Multipurpose Cash Assistance (MPCA) and cash for shelter programming as part of the different emergency responses. As a CVA Project Officer, you will monitor and report on cash and voucher project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

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Roles and Key Responsibilities:

• Support the coordination and implementation of all cash and voucher project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Coordinate with relevant teams within CRS including Compliance, Finance and Programs to implement CVA activities, ensuring a timely, efficient and rapid roll-out of assistance. Coordinate externally with partners and relevant cluster coordination fora, as needed
• Plan and conduct regular field visits to the targeted communities to monitor program quality and progress and provide technical support to partners and project participants including cash distribution, beneficiary feedback, and performance of participating vendors.
• Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Provide coaching and mentoring to program and partner staff on the project approaches and assist in their efforts to reflect on project experiences.
• Support accountability through ensuring proper financial management of cash-based programs including tracking cash expenditures across projects and ensuring compliance with CRS and donor financial and technical guidelines.
• Support monitoring and learning activities, supporting drafting of project learning documents, analyzing monitoring information and coordinating with project leads to ensure required follow-up and adaptations are outlined and actioned.
• Collect information on staff capacity needs and technical assistance needs of partner organizations and provide needed trainings on cash-based programing and ensuring they understand procedures, accountability standards, and security protocols.
• Support the dissemination of the CRS Safeguarding Policy & Code of Conduct and Ethics to local implementing partners, project beneficiaries, and relevant community members, including mechanisms to safely make a report or provide feedback; ensure compliance with this policy and immediately notify supervisor of any concerns.

Basic Qualifications

• Bachelor’s degree.
• Minimum of 2 years of work experience in project support. Experience in the project’s sectoral areas and for an INGO would be a plus.
• Additional experience may substitute for some education.

Required Languages – English and Arabic fluency is required.

Travel - Must be willing and able to travel up to 30-40% across the West Bank, as needed, security

permitting.

Knowledge, Skills and Abilities

• Observation, active listening and analysis skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners and community members

• Attention to details, accuracy and timeliness in executing assigned responsibilities
• Proactive, results-oriented and service-oriented 

Preferred Qualifications

• Bachelor’s degree in engineering, international development, or related field.
• 2-4 years’ experience working in an NGO environment.
• Experience in working with Area C and refugee camps within the West Bank.
• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint). 

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities. 

Supervisory Responsibilities: CVA Field Officers (2) 

Key Working Relationships:

Internal: Cash and Markets Program Manager II, West Bank Program Manager, Senior Project Officer, Field Officers, Head of Programs, Regional Technical Advisor, MEAL team.

External: Local Partners, UN Agencies, Shelter Cluster and OCHA, local government among others

APPLICATION INSTUCTIONS: Interested candidates with relevant education and work experience are invited to complete an application which addresses the positions requirements. To be considered for the position, candidates must submit both a CV and a cover letter, in English. Applications which fail to meet these requirements will not be considered. Applications must be submitted online at http://jobs.crsjwbg.org and will be reviewed on a rolling basis. This posting will remain open until filled, however, submission by November 24th, 2024, is strongly advised.