Protection Social Worker

UNRWA encourages applications from qualified women and welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for professionals like you.

UNRWA’s human development goals

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. UNRWA has identified four human development goals as the focus of the Agency’s operations in committing to fostering human development of Palestine refugees by helping them to: lead long and healthy lives, acquire knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest possible extent.

How can you make a difference? 

You will be joining a team of around 5,000 staff in the West Bank Field Office working to foster the human development of some 800,000 registered Palestine refugees.   

The incumbent is responsible to the Field Crisis Intervention Coordinator in the area   to which he/she is assigned.

The main responsibilities include:

In accordance with Agency policy and procedures, the incumbent:

• Assists in planning, monitoring, evaluation and follow on all Protection of beneficiaries’ issues within the Refugees community in Central West Bank including Refugee camps, East Jerusalem /Jerusalem periphery, Ramallah, Al Bireh, etc. Governorates) Area C and the Jordan Valley within the framework of the overall objectives, strategies and targets of UNRWA protection principles.
• Conducts frequent field visits to assess, monitor and report on protection conditions in communities at risk of displacement due to armed conflict and occupation unjust policies.
• Conducts crisis intervention assessments and evaluations and formulate plans of action.
• Case manages protection cases and provides progress reports and referrals in timely manner.
• Conducts field visits to families, communities and population effected by home demolitions, incursion, and settlers violent to asses and evaluate incurred damages.
• Prepares monitoring reports (daily, weekly and monthly) of security incidents and humanitarian issues related to the demolition/eviction/displacement/confiscation in coordination with OSO through direct contact with people and communities affected.
• Collects data about beneficiaries from all available sources (observation, local, community, camp communities, CSO, etc.) on specialized assessment forms
• Implements programmes, outreach activities and events targeting women, persons with disability, children, youth and men with protection concerns.
• Implements surveys and assigned studies related to protection in the targeted refugee communities, as requested.
• Mobilizes community support and participation in the various community based projects and activities.
• Coordinates with other UNRWA programmes, at the operational level, to increase refugees’ access to UNRWA services.
• Maintains good working relations with various partners and stakeholders.
• Participates, as requested, in workshops and meetings intended to improve professional knowledge and skills relevant to as assigned responsibilities.
• May be required to train newly recruited Social Workers.
• Performs other duties as may be assigned.

Conditions of service  

Monthly basic salary JD 673.5 plus an allowance of 1000 NIS payable in JD at UNRWA rate

Other benefits include:

Additional information

• The incumbent of this post is required to travel in the field in the course of performing his/her duties. Must be willing and qualified to drive an Agency vehicle.
• The incumbent may be required to undertake professional in-service training as directed, with the field of assignment.

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To qualify for this position, you will need:

Education

University degree in social work, sociology, psychology, counseling, guidance, human rights, social anthropology or any other related degree in social development or emergency/ crisis response and /or humanitarian relief aid.

Work experience

At least one year experience in a developmental social welfare programme applying the knowledge in Social Work, sociology, psychology, guidance and counseling, social anthropology ,social development or emergency response and /or humanitarian relief aid, in governmental or non-governmental organizations. Or any equivalent knowledge/experience or education in the field

Language(s)

Good command of written and spoken English and Arabic.

Desirable qualifications:

• A valid driver License and be able to drive in Jerusalem.
• Good understanding of the refugee community and knowledge of the customs, habits and traditions of various refugee groups.
• Working knowledge of Emergency Response, Crisis Management and Intervention protocols and guidelines.
• Ability to mobilize community resources and potentials.
• Basic computer literacy.
• Knowledge of geographical area of the West Bank especially Jerusalem, Ramallah and area C and periphery.

You will also need to demonstrate the following competencies:

• Ability to work under pressure and cope with a heavy workload;
• Good computer skills;
• Excellent organizational and communication skills;
• Self-motivated.

 For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

How to apply

To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted. Please ensure that the e-mail address and mobile phone number that you will indicate in your Personal History Profile are accurate, candidates shortlisted for test or interview can be contacted by e-mail or phone.

The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts.

General information

This vacancy notice is open to internal and external candidates.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work ahttps://careers.un.org/lbw/home.aspx?viewtype=AYInd outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.