Psychosocial Counselor/Shift Coordinator

Sawa Organization is a non-profit that was established in 1998, specialized in the field of combating all forms of violence, abuse and neglect against women and children, through raising awareness and providing remote consultations as well as psychosocial support to all victims of violence, via the 164 Helpline that operates 24/7.

Job Title: Psychosocial Counselor

Location: Ramallah

Employment type: full-time (43 hours per week)

Start of employment: As soon as possible

Nature of work: Managing shifts 24/7, including morning or evening or weekend shifts

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Eligibility/job requirements:

1. Bachelor's degree in psychology or sociology
2. At least 2 years' experience working in the field of social services or psychological support, counseling or treatment.
3. Experience working with victims or survivors of different forms of violence
4. Experience in the provision of case management and psychosocial support to women and children over the phone
5. Adequate knowledge of issues related to gender-based violence
6. Ability to work within a team and under pressure.

Roles and responsibilities:

• Working within the framework of Sawa Organization's principles and values, with a commitment to privacy and confidentiality
• Working in coordination with administrative and professional staff.
• Observing and managing counselors shifts.
• Developing plans to follow up with cases received in the Listening Center
• Writing professional reports on the services and consultations provided to beneficiaries
• Following up on intervention plans and case management
• Commitment to attending all individual and group debriefing sessions.
• Working knowledge of computer programs

Interested candidates should send their CV to the following email: [email protected] by 06.08.2024.

Eligible candidates will be contacted for an interview