Receptionist

منظمة أطباء بلا حدود- فرنسا

Médecins Sans Frontières “Doctors without Borders” is a private, on-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation.

The French section of Médecins Sans Frontières is currently seeking to hire a

Receptionist

Workplace                      :   MSF-F Nablus Consultation Room

Type of contract           :    Fixed term contract 6 months (renewable according to the need)

Activity rate                   :   Full time

Wished start date        :     July 2024.

The main purpose of the receptionist is to receive and transfer, according to standard protocols, incoming calls and visitors, to provide them with accurate information or alternative ways to obtain it.

Main Responsibilities of the position:

• Receive and welcome patients and visitors to Nablus Consultation room.
• Operate the telephone switchboard and deal with all incoming, outgoing and transferring calls.
• Provide general information and refer all non-routine information to supervisor.
• Update the telephone directory, record changes and distribute updates as necessary.
• Distribute and handle all incoming and outgoing correspondence.
• Keep the reception premises neat and tidy.
• Support the medical and paramedical departments in monitoring activities and patient’s records as required, including but not limited to data entry.
• Provide general clinic information to the patients and visitors and refer all non-routine information to the supervisors.
• Schedule appointments for all clinicians including calling patients to schedule/confirm appointments and responding to requests for appointments.
• Monitor the reception area and inform the supervisor in case of any incidents or problems.
• Maintain waiting list.
• Follow clinical team and clinic needs (stationary, other supplies).
• Handle patient transportation payments.
• Organize the use of the consultation rooms, by creating a weekly planning.

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Requirements

               Education           Diploma in Health Management, Secretary or related discipline.

               Experience          2 years, preferred 1 year with MSF or other NGOs

               Languages          English writing and speaking and Arabic

               Knowledge         Essential computer literacy (word, excel, internet)

               Competencies   Commitment, Flexibility, Stress Management and Teamwork.

To apply for this vacancy, please send your CV with a cover letter of max 1 Page, copy of relevant diplomas and work certificates to: [email protected], stating the job title in the subject line ‘’ Receptionist ‘’

 Deadline to receive applications: Thursday 20th of June at 16:00 pm

Only complete applications in English will be taken into consideration.

Only shortlisted candidates will be contacted.