Receptionist

The Treatment and Rehabilitation Center for Victims of Torture (TRC) is a non-profit human rights organization and mental health service provider for direct and indirect victims of torture, violence, and ill-treatment.We are seeking a highly motivated and professional Receptionist to join our team at TRC. The successful candidate will be the first point of contact for beneficiaries, visitors, and staff, ensuring a welcoming and organized environment. As the receptionist, you will manage front desk operations, handle phone inquiries, and perform various administrative tasks.

This position requires someone with excellent communication skills and the ability to handle multiple tasks efficiently. The ideal candidate will have a strong administrative background, be detail-oriented, and possess excellent English language skills.

Key Responsibilities:

Greet and assist visitors, ensuring a positive first impression.

Answer and direct phone calls in a polite and professional manner.

Schedule appointments and maintain calendars.

Handle incoming and outgoing correspondence, including mail and emails.

Perform general administrative tasks such as filing, data entry, and office organization.

Ensure the reception area is neat, tidy, and presentable at all times.

Assist with the preparation of documents and reports.

Support other departments with administrative tasks as needed.

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Education: A Diploma in Administration or a related field. (Higher degrees will not be accepted)

Experience: Previous experience in a receptionist or administrative role is preferred but not mandatory.

Language Skills: Excellent command of English, both written and spoken.

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Ability to maintain professionalism in a busy office environment.

Attention to detail and a proactive approach to work.

Currently residing in Ramallah/AL-Bireh.

If you meet the above qualifications and are eager to join a dynamic and professional team, please send your CV and a cover letter to admin”trc-pal.org with the subject line “Receptionist Application – [Your Name].”