Receptionist and Admin Assistant

Job Title: Receptionist and Admin Assistant

Position Type: Full time
Duration: Until September 2025
Position Location: Ramallah
Reports to: HR & Operations Lead

BACKGROUND
The FCDO Trade Facilitation and Customs Support programme (Tasdeer) is a £15m programme financed by FCDO and operational from 2020 – 2025. The objective of the Tasdeer is to improve the trade performance and customs capabilities in the OPTs. It will ultimately contribute to increased inclusive private sector-led economic growth and fiscal sustainability in the OPTs. The programme is designed to be flexible and adaptable, and it will work politically and technically to make progress across the four key interrelated workstreams:

1. Support to expedite the movement of goods and reduce transaction costs.
2. Support to improve Palestinian trade-related institutions and business enabling environment.
3. Support to improve the private sector’s skills and innovation to export and create jobs.
4. Support to improve PA’s customs readiness to assume functions from Israel and revenues from trade-related taxes.

The programme is implemented by a Cowater-led consortium on behalf of FCDO.

SUMMARY OF THE POSITION

The Receptionist and Admin Assistant will ensure smooth office operations by providing essential administrative support to the Tasdeer team and programme. Reporting to the HR & Operations Lead, this role involves procurement, logistics and HR assistance as well as office administration. This role is ideal for junior professionals with strong organizational and people’s skills, as well as attention to details.

KEY RESPONSIBILITIES

• Manage office reception duties including calls, visitor greeting, and inquiries.
• Coordinate travel arrangements for office personnel.
• Maintain office supply inventory and reorder supplies as needed.
• Schedule and coordinate team internal and external meetings, set appointments/conference calls, and manage hospitality.
• Provide general administrative support such as filing and data entry.
• Act as a liaison for IT support and coordinate office repairs and maintenance.
• Perform ad-hoc administrative tasks.
• Provide support as requested by HR & Operations Lead, Team Leader, and Senior Project Manager.

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• Minimum of a bachelor’s degree in business administration or any other related field.
• Previous experience in a similar administrative or receptionist role is advantageous but not required.
• Prior experience with international organizations or internationally funded projects is highly desirable.
• Proficient in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
• Demonstrated ability in effective time management and meeting deadlines, ensuring the timely completion of tasks within a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Proficiency in oral and written English is required.

We invite all interested candidates to apply by May 09, 2024. Please submit your CV along with a brief cover letter demonstrating your suitability for the position to [email protected] . To ensure consideration, entitle your submission as "Receptionist & Admin Assistant" followed by your name. We look forward to receiving your applications.