Request for Training Consultancy :Network & Technical Suppor

 

Ref. GA 2205
 

Mercy Corps is looking for a service provider(s) to deliver, separately, two Full-Length ICT Technical Courses in Gaza Strip.

Background:
Mercy Corps is a nonprofit international relief and development organization serving more than 19 million people in 36 countries. Mercy Corps has had a presence in the West Bank and Gaza since the 1980s, helping Palestinians meet their immediate needs for survival and find durable solutions to chronic problems. With offices in East Jerusalem, Ramallah and Gaza City, Mercy Corps implements programs throughout the Palestinian territories.
As part of its Palestinian Community Assistance Program, which is fully funded by USAID, Mercy Corps offers a program in economic development and workforce preparation. Within its focus on the ICT sector, Mercy Corps is working to provide young Gazans with advanced technical skills which lead to income and employment. In the coming year, Mercy Corps will offer 10 full-length ICT courses. Graduates may go on to business development activities, or internships for work and freelance experience.
However, Mercy Corps also recognizes a need for full-length learning opportunities to enhance ICT programming and self-employment skills. Responding to specific requests, Mercy Corps will offer a total of 10 full-length ICT courses for graduating students, freelance or recently employed ICT professionals. Some courses will be offered directly by content specialists.
These two ToRs seek training providers to prepare and deliver, separately, two Full-Length ICT Technical Courses during the winter of 2012-2013.

Objectives:
Each Full-Length ICT Technical Course aim to:
-Graduates will be able to provide technical support to IT networks, seek employment as technical support technicians and identify and provide optimum solutions to customers.

Target Group: 
Full-Length ICT Technical Courses will target
-ICT graduates seeking employment in technical support.
-Recently employed ICT graduates in frontline technical support roles, such as ISP companies’ employees.

Interested service providers can receive the hard copies of either or both TORs starting from 20 Sep. 2012 until October 4, 2012 from the Mercy Corps offices in Gaza according to the following address:

Abu‐Ghalioun Building‐2, Ahmad Orabi Street. Gaza City. Phone No. 08‐2826331
Submissions for Gaza bidders should be on hard copies in sealed envelopes and must be delivered to the above mentioned address.

Mercy Corps will conduct a pre bid meeting on 25 September at 1:00 pm at Mercy Corps office illustrated above to respond to the vendor’s questions and to clarify the submission conditions required for either or both of these TORs.

All submissions must be delivered no later than Thursday, October 4, 2012, at 12:00 pm.