Revenue Assurance and Fraud Specialist

Job Description

Duties & Responsibilities

Ability to develop methodologies and approaches to identify financial leakages, and development of root-and cause-analysis.
Experience through process flows analysis, root cause analysis, re-design, implementation, and identifying & correcting key control issues.
Appropriate and effective settings and adjustment of FMS rules and thresholds – in line with defined approach
Determine current and future fraud risks to enable the FMS deployment and implementation strategy to be created.
Ensure developing Dashboards and Report's to automate functional reconciliations and reports.
Implementation and integration experience of RA&FM solutions (systems & process).
Reduce the number of hours spent each day performing various tasks using FMS Alerts and other tools.
Ensure all the usage and subscription reconciliations are completed as per defined SLA and frequencies.
Build controls on revenue impacting projects.
Supervise implementation of the tools including hardware installation, connectivity, system operation, KPI development, adapter development and integrations.
Conduct business and technical studies among the concerned departments, and coordinate with vendor to design, develop, integrate, and implement business solutions.
Check and monitor activity on the subscriber provisioning processes.
Coordinating with Network, Billing, Customer Care, and IT staff to determine root causes of problems and ensuring that appropriate corrective actions are taken, and records are recycled timely to find revenue leakages
Analys/investigate issues covering multiple Revenue Stream to identify revenue leakages.
Control new services, products, and marketing campaigns from a fraud assessment point of view.

Job Requirements

Experience & Qualifications

Minimum 3 years of experience in similar field.
Bachelor degree in Management Information System / Computer Information System / Computer Information Technology.
Python and SQL experience is a big plus.
Functional and technical experience on various telecom domains such as Network elements, Mediation, Rating, Billing, Invoicing, Customer Care and Collection.
Systems & network architecture Experience. Practical involvement in introducing/developing new services.

Job Details

Job Title Revenue Assurance and Fraud Specialist

Deadline 05 - Feb - 2024

Location Ramallah

Job Type Full time

Position Level Mid Career

Salary N/A

Degree Bachelor's degree

Experience 3 Years

Category I.T. & Tech

Application Instructions

Interested and qualified candidates can apply online through Apply Now-button below

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Revenue Assurance and Fraud Specialist

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