Sales and Collection Officer

Amaar Real Estate Group, the real estate arm of Palestine Investment Fund (PIF) and the leading real estate and tourism investment company in Palestine, is seeking a qualified candidate to fill the following position:

Sales and Collection Officer

Brief:

Sales and Collection Officer will be responsible for managing and collection of all the outstanding accounts receivables of Amaar Group’s clients and customers. He/She will be responsible for other aspects of collections, resolve customer accounts issues, settling outstanding debts and reducing the number of accounts receivables. He/She will also be part of the sales team and will assist in the sales process as needed.  

Main Responsibilities: 

• Coordinate with the finance department on all customer accounts and account receivables. 
• Prepare and update customer collection list. 
• Coordinate with the legal department on all defaulted and unresolved cases. 
• Coordinate with Finance Department for the issuance of official receipts for related accounts.
• Daily update of all collections and related accounts. 
• Monitor and follow-up with clients’ collection of receivables before due date. 
• Filing and archiving of all documents issued per customer for accounts handled and related cases. 
• Report submission as follows: Daily Collection Summary, Weekly report update on collections list. 
• Manage and update the monthly Accounts Receivable Aging and Collection Projection report in coordination with the finance department. 
• Monitor collection summary analysis vs projection provided from finance department.  
• Coordinate with the legal department and/or law firms on collection cases.  
• Ensure that company payment policies, procedures and priorities are properly implemented to meet the company standards.  
• Responsible for the evaluation of past due portfolio and overdue customer list and assures that total delinquency rate is always maintained at a minimum level.
• Reaching out to customers to collect payment for accounts that are overdue to settle outstanding accounts.
• Provide feedback from the customers on the payment plans and special arrangements.   
• Escalate difficult or unusual cases to legal department. 
• Document and provide feedback on reasons for default to management team. 
• Assist sales team in conducting sales visits and calls as needed. 
• Handle and document customer complaints as needed.
• Conduct customer sales follow up to ensure customer satisfaction. 

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Qualifications/Skills

• Excellent negotiating skills. 
• God written and verbal communication skills. 
• Experience in debt collection environment. 
• Knowledge of office and accounting software. 

Education 

• Bachelor’s Degree in Accounting, Business Administration, or related fields. 

Qualified candidates are invited to submit their resumes to [email protected] with the name Sales and Collection Officer, no later than February 4th, 2021. We thank all applicants for their interest but regret that only short-listed candidates will be contacted.

Amaar Group is an equal opportunity employer we encourage both women and men to apply as we seek a diverse workforce with equal opportunity without discrimination.