Sales and Customer Engagement

Title: Sales and Customer Engagement

Position Type: Full Time

Location: Ramallah

ERPMax is a pioneer company in Palestine that offers full featured business management solutions software. Its solutions provide companies with a solid backbone for business development.

Responsibilities:

• Communicate and manage all aspects of lead conversion from phone calls, emails, follow-up and price offers
• Follow up and ensure the timely implementation of different activities per the approved action plans
• Ensure that the conversion process runs successfully through submitting daily reports to the supervisor
• Give feedback on campaign efficiency and suggest alternate plans once needed
• Reflect data in an organized manner on the CRM within the scope of work
• Present the company’s image professionally
• Implement any other tasks as may be assigned

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Requirements:

• Proven experience in a related field (Fresh graduate or not)
• Knowledge in software and technology especially ERP Systems
• An accounting background is an advantage
• Must be able to work unsupervised to meet the ultimate objective
• Able to work outside of office hours as and when required
• Strong organizational and time-management abilities
• Solid communication and interpersonal skills
• Willingness to do what it takes to “get the job done” to a high standard 

Skills for the Position:

• Strong rapport building skills and the ability to make instant decisions
• Ability to obtain, analyses and present information
• Excellent telephone and face to face communication skills
• Experienced in making presentations to small and large groups at all levels
• Excellent computer skills; use of MS PowerPoint, Word, Excel and Outlook, databases, CRM systems
• Excellent organizational and time management skills
• Possess a desire to succeed at a fast paced company
• Highly motivated with a strong work ethic, confident and adaptable to the needs of the environment.
• Able to demonstrate a flexible approach to meeting deadlines