Senior Call Center Officer

Job Description

Position: Senior Call Center Officer
Location: Masyoun, Ramallah, Palestine
Work Hours:  9:00am until 4:00pm / Sunday through Thursday

Responsibilities

-Identify target customers
-Research and obtain prospective customer telephone numbers
-Call the prospective customer and provide information about the company and product to generate interest
-Persuade the prospective customer to agree to an intro meeting
-Booking meetings
-Assisting in the preparation of meetings
-Confirm appointments the day of meeting
-Schedule follow-up appointments
-Answer all incoming calls and handle caller’s inquiries about the company
-Asking incoming caller specific questions and entering customer responses in customer database
-Handle inbound, unsolicited calls from prospective customers and convert them into sales
-Maintain and expand the company’s database of prospects
-Overcome objections of prospective customers by emphasizing product/service features and benefits
-Re-direct calls as appropriate and take adequate messages when required
-Open and date stamp all general correspondence
-Assist the direct manager as requested
-Provide administrative services for the direct manager

Required Qualification

-Graduated from a minimum 3 year BA or higher in marketing or business
-This is a desk job that requires sales and telephone skills; no travel is required
-Demonstrated ambition and interest
-Excellent communication skills in Arabic and English and self-driven
-Basic use of Microsoft Excel
-Dressed in business formal (female or male)
-Create an exceptionally welcoming atmosphere by being friendly, sociable, sophisticated and intelligent

How to Apply
-If you meet all the required qualifications then please visit
http://www.predacitycapital.com/category/opportunities/

and then click on Apply Now and proceed to submit your application online via the Predacity website
-Your application will be automatically rejected if you send your resume via e-mail

PREDACITY CAPITAL MANAGEMENT LTD.
Predacity Capital Management Ltd is a BVI licensed, independent, pure-play hedge fund manager that delivers high returning hedge fund management services. Predacity manages its flagship Predacity Emerging Markets High Yield Bond Fund Ltd, a BVI licensed Professional Fund that applies a deep value and bottom up approach to risk-adjusted return maximization by exploiting capital market inefficiencies.  Predacity operates in Ramallah, Palestine and Amman, Jordan.

FOR MORE INFORMATION PLEASE VISIT WWW.PREDACITYCAPITAL.COM

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Job Requirements
Job Details
Job Title Senior Call Center Officer
Deadline 30 - Jul - 2014
Location Ramallah
Job Type Full time
Position Level Mid Career
Degree Bachelor's degree
Experience No Experience
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