Senior Operations Engineer

Job Description

• Executing and actioning on an infrastructure roadmap, collaborating with team members across engineering, product, and design
• Taking ownership of Operations Engineering as the first official Operations Engineer
• Responding to day- to-day interrupt requests from business, support, and software development teams
• Supporting developers and support engineers in solving blocking issues
• Writing and maintaining documentation and playbooks for common or known problems
• Acting as a mentor to support engineers to help them become more self-sufficient in their day-to-day responsibilities
• Deploying, maintaining and troubleshooting instances in development and production environments, both in the cloud and on- premises
•  Performing root cause analysis and providing potential solutions when problems arise
• Working closely with DevOps Engineers and SREs to develop permanent solutions to problems
• Working with database technologies such as PostgreSQL, MySQL, or other RDBMS
• Working with other open source technologies such as Redis, Elasticsearch, and RabbitMQ
• Identifying and measuring key performance metrics for our infrastructure and defining service-level objectives (SLOs)

Bonus

• Experience with CI/CD tools and technologies such as Codefresh, Jenkins, TeamCity, etc
• Log and metrics collection experience using tools such as ElasticStack, Datadog, and others
• Experience with automation tools and technologies such as Terraform, Helm, etc
• Coding skills in languages such as Java or Golang
• Experience with SOC 2, FedRAMP, HIPAA, and other compliance-related programs
• Experience managing multiple Kubernetes clusters / clusters spanning multiple cloud providers
• Advanced knowledge of infrastructure management in GCP

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• 4+ years of relevant experience in an Operations, SRE or DevOps role
• Experience with modern Linux systems and running services in production
• Experience managing infrastructure in a major public cloud (AWS, GCP, Azure)
• Experience with Kubernetes or other container orchestration systems
• Experience with and an understanding of complex distributed systems
• Experience with database technologies such as PostgreSQL, MySQL, or other RDBMS
• Experience with other open source technologies such as Redis, Elasticsearch, and RabbitMQ
• Experience working under Agile / Scrum methodologies
• Shell scripting or Python skills

For those who are interested, please send your CV to: [email protected]