Senior Project Officer

Senior Project Officer, Safeguarding and Accountability

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961. In JWBG, CRS currently supports programs in the sectors of humanitarian relief, livelihoods, civil society strengthening, and social justice promotion through its field offices, in Jerusalem, Gaza, Ramallah, and Bethlehem. CRS is working to provide rapid emergency assistance to conflict affected communities in Gaza and the West Bank in the sectors of multi-purpose cash; shelter; psycho-social support; food assistance; and water, sanitation, and hygiene (WASH). For further information about CRS, please visit: www.crs.org.

Job Summary:

As a lead for the safeguarding and accountability in the CP, you will facilitate the achievement of CP safeguarding and accountability objectives through coordinating and reporting on all related activities and providing technical guidance and advice to staff and implementing partners advancing Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your coordination and relationship management skills will ensure that safeguarding and accountability in the CP for which you are responsible applies best practices and constantly works towards improving the impact of its benefits to those we serve.

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Roles and Key Responsibilities:

• Organize and lead the implementation of CP safeguarding and accountability priorities in line with CRS policies, principles and standards, donor requirements, and good practices.
• Train project frontline staff on safeguarding, including identifying, receiving, and escalating reports, suspicions, and concerns;
• Facilitate / coordinate safeguarding risk assessments, or Do No Harm assessments, for projects in design phase
• Act as a reporting channel to receive safeguarding reports and allegations from colleagues; coordinate CP sensitive case management, including ensuring reporting into EthicsPoint;
• Triage initial safeguarding or protection related concerns or queries from colleagues; ensure survivors receive immediate support and/or appropriate referrals following disclosure;
• Coordinate and oversee working relationships with local project stakeholders; facilitate partner safeguarding assessments and ensure support is provided in a timely manner to promote partner safeguarding and impact.
• Supervise and perform monitoring visits to ensure timely implementation and adherence to established process standards and procedures. Ensure proper tracking and follow-up with and assistance to partners.
• Support and coordinate capacity building and technical support activities to ensure assigned project activities are implemented per project guidelines and standards.
• Coordinate provision of any safeguarding and accountability support to staff and partners.
• Ensure documentation for safeguarding and accountability is complete with all required documents and is filed per agency and donor requirements. Assist with preparation of reports and documentation as needed.

Basic Qualifications

• Bachelor's Degree required. Degree in International Relations or related field would be a plus.
• Minimum of 4 years of work experience in project support, ideally in the field of safeguarding and for an NGO.
• Familiarity with safeguarding industry standards and principles of partnership.
• Additional experience may substitute for some education.

Required Languages – English and Arabic required, both written and verbal

Travel – travel across the West Bank, Jerusalem and Gaza (when feasible)

Knowledge, Skills and Abilities

• Analysis and problem-solving skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners

• Proactive, results-oriented and service-oriented
• Attention to details, accuracy and timeliness in executing assigned responsibilities

Preferred Qualifications

• Experience working with partners, participatory action planning and community engagement.
• Staff supervision experience a plus.
• Experience monitoring projects and collecting relevant data.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities: Safeguarding and Accountability Project and/or Field Officer(s)

Key Working Relationships:

Internal: Country Representative, CP MEAL staff, regional and HQ safeguarding and risk staff, program and operations team, Head of Office

External: CRS partners, project participants, PSEA/GBV/AAP stakeholders, PSEA focal points of donors

APPLICATION INSTUCTIONS:

Interested candidates with relevant education and work experience are invited to complete an application which addresses the positions requirements. To be considered for the position, candidates must submit both a CV and a cover letter, in English. Applications must be submitted online at http://jobs.crsjwbg.org and will be reviewed on a rolling basis. Submission by August 04th, 2024, is advised.