Job Description

Job Opening ID: 255041

Job Network : Information and Telecommunication Technology

Job Family : Information Management Systems and Technology

Duty Station : FO West Bank

Department/Office : United Nations Relief and Works Agency (UNRWA)

Date Posted : Mar 13, 2025

Deadline : Mar 27, 2025

Job Requirements

- A university degree from an accredited educational institution in information technology, information management, computer science, or other related discipline; - Microsoft Office Specialist certification

A minimum of three years progressively responsible and relevant experience in IT Service or Help Desk experience providing user support in a network computer environment including one year with video conference facilities management and support is required; Work experience with video conference technology, Microsoft Windows based desktop technology, Microsoft Office software suite, Microsoft 365 solutions and working in an ITIL-driven environment with knowledge of ITIL principles and processes is required. -Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID. please to mention its number down, as it is desirable.

Job Details

Job Title Service Desk Officer

Deadline 27 - Mar - 2025

Location Ramallah

Job Type Full time

Position Level Mid Career

Salary N/A

Degree Bachelor's degree

Experience 3 Years

Category I.T. & Tech

Application Instructions

Interested and qualified candidates can apply online through Apply Now-button below

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Service Desk Officer

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