Staff Care Adviser

What we are looking for:

An experienced Staff Care Adviser to play a pivotal role in providing psychological support for the Palestine Programme where there is an active conflict ongoing. The post holder will be required to contribute to the development and implementation of psychosocial initiatives aimed at addressing mental health and psychosocial needs of individuals affected by the conflict; work in collaboration with multidisciplinary teams to design, deliver and evaluate psychological interventions tailored to the unique challenges of conflict-affected populations.

What you will do:

• Develop policies, guidelines, minimum standard, tools and trainings linked to health and wellbeing (mental health, stress and trauma) in NRC Palestine.
• Provide support, advice and guidance on mental health and wellbeing to different offices in Palestine.
• Responsible for establishing and maintaining mental health and psychological external providers' network.
• Provide guidance, support and advice related to staff care to the Critical Management team on staff care during crisis and critical incidents.
• Act as the focal point linked to staff care initiatives in NRC Palestine Programme in coordination with CO management, MENA RO HR and Global Staff Care Adviser 
• Conduct one on one sessions and group sessions with staff to identify the psychosocial needs of staff. 
• Utilize culturally sensitive and trauma-informed approaches to gather information and formulate individualized support plans.
• Collaborate with different teams to design initiatives that address the psychological impact of conflict, incorporating principles of trauma recovery, resilience-building, and psychosocial support
• Develop psychoeducational materials, training modules, and intervention protocols tailored to the needs of staff in conflict settings 
• Provide psychological support to staff and link/refer to services providers or other initiatives based on needs.
• Design training and facilitate sessions and workshops for teams deployed into Gaza on topics related on PFA, trauma-informed care and management, and peer-to-peer support.
• Establish monitoring and evaluation mechanisms to assess the effectiveness and impact of psychological interventions.

Please download the detailed job description to learn more about the position. 

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What you will bring:

• Advanced degree in Clinical Psychology, Counselling Psychology, or related field.
• Documented experience in trauma-response, trauma within emergencies knowledge and response
•  Minimum 5 years providing psychological services in context of conflict, war, displacement, or humanitarian crisis.
• Strong understanding of cultural, social, political dynamics in Gaza conflict and wider MENA region, and ability to work sensitively and ethically within diverse cultural contexts.
• Excellent interpersonal and communication skills, with the ability to build rapport, establish trust, and facilitate group processes in challenging environments.
• Demonstrated capacity for innovation, adaptability, and resilience in navigating complex and volatile environments.
• Commitment to humanitarian principles, human rights, and the promotion of mental health and psychosocial well-being in conflict-affected populations.
• Fluency in English both written and verbal. Knowledge of Arabic is an added advantage.

What we offer:

• Duty station: Jerusalem
• Contract: 12 months (Fixed-term contract renewal based on performance, funds availability and need for the position)
• Salary/benefits: grade 8 on NRC’s salary scale, with accompanying terms and conditions
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
• When creating your profile, include your full name as given on your national identification card. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted. Recruitment will be done on a rolling basis so kindly apply at the earliest opportunity.
• This position is open to candidates who have the legal right to work in Palestine. Due to legal restrictions in obtaining visas for some applicants please click on the link to confirm your eligibility before sending your application.  
• If you have any questions about this role, please email [email protected] with the job title as the subject line.

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